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Leann Smith Location
Amelia, OH, US
Leann Smith Work
Service Desk Manager @ (October 2022 - Present)
Service Desk Manager @ (February 2022 - October 2022)
Manager, US IT Support @ (December 2017 - March 2022)
IT Service Desk Manager @ (January 2015 - December 2017)
Sr IT Help Desk @ (July 2014 - January 2015)
Help Desk Analyst II @ Cincinnati Bell (March 2003 - July 2014)
Help Desk Implementation Coordinator @ (June 1999 - March 2003)
Support Specialist @ (July 1996 - September 1999)
Technical Desktop Support Specialist and Administrative Assistant @ (January 1998 - January 1999)
Leann Smith Education
Turpin High School
(Chorus)
1992-1996
Leann Smith Skills
Windows
Troubleshooting
Customer Support
Active Directory
Microsoft Office
Detailed Organization
HP Openview
CMS
Dameware
RSA SecurID
VPN
Team-oriented
Metrics
Critical Thinking
Conflict Resolution
Conflict Management
Interpersonal Communication Abilities
Coaching
Patience
Customer Oriented
Problem Solving
Oral & Written Communication Skills
Microsoft Exchange
Servers
Networking
Help Desk Support
Technical Support
Windows Server
Computer Hardware
Service Desk
Oral And Written Communication Skills
Team Oriented
Leann Smith Summary
Leann Smith, based in Amelia, OH, US, is currently a Service Desk Manager at Federal Home Loan Bank of Cincinnati. Leann Smith brings experience from previous roles at OSIS, Meridian Bioscience Inc. and The Gorilla Glue Company. Leann Smith holds a 1992 - 1996 Turpin High School. With a robust skill set that includes Windows, Troubleshooting, Customer Support, Active Directory, Microsoft Office and more. Leann Smith has 1 mobile phone numbers on RocketReach.
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