Change and Continuous Improvement Partner @ (January 2014 - March 2019)
Supervisor, Procedures and Processes @ (November 2011 - March 2019)
Service Supervisor @ (May 2005 - March 2019)
Continuous Improvement Manager @ (May 2005 - March 2019)
Leah Richards Education
IBAN
C.A.I.B (Insurance)
2008-2012
Memorial University, Newfoundland and Labrador
Bachelor's degree (Sociology)
1999-2003
Leah Richards Skills
Account Management
Change Management
Claims Handling
Coaching
Communication
Corporate Communications
Customer Service
Employee Engagement
Employee Relations
Insurance
Leadership
Microsoft Office
Microsoft Word
Outlook
Performance Management
Procedure Development
Process Improvement
Sales
Strategic Communications
Strategic Planning
Team Building
Team Leadership
Time Management
Training
Leah Richards Summary
Leah Richards, based in St. John's, NL, CA, is currently a AVP, Enterprise Customer Success at Nasdaq. Leah Richards brings experience from previous roles at Nasdaq and Verafin. Leah Richards holds a 2008 - 2012 C.A.I.B in Insurance @ IBAN. With a robust skill set that includes Account Management, Change Management, Claims Handling, Coaching, Communication and more. Leah Richards has 2 emails on RocketReach.
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