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Leah Mitchell Location
Derby, GB
Leah Mitchell Work
Head of Automation Support @ (January 2022 - Present)
RPA Lead Service Transition Manager @ (July 2019 - Present)
Service Desk Manager @ Capita IT and Networks (January 2019 - July 2019)
Service Acceptance Specialist @ Capita IT and Networks (July 2015 - January 2019)
Service Assurance Manager @ Capita IT and Networks (September 2014 - June 2015)
Service Desk Team Senior @ Capita IT and Networks (April 2014 - September 2014)
Service Desk Analyst @ Capita IT and Networks (January 2013 - April 2014)
Recruitment Consultant @ Commercial Consultants (August 2012 - January 2013)
Leah Mitchell Education
The University of Sheffield
BSc (Hons) (Psychology)
2009-2012
Derby Millennium Centre Sixth Form
Littleover Community School
grades A and B
Leah Mitchell Skills
Recruiting
SPSS
Service Desk
Time Management
Statistics
Incident Management
Customer Experience
Research
Incident Handling
Customer Service
Training
Teamwork
Team Leadership
Escalation Process
Knowledge Transfer
Transition
Team Management
IT Service Management
Project Delivery
Service Delivery
IT Operations
Outsourcing
SLA
Management
ITIL
Service Management
Service-Level Agreements (SLA)
Service Level Agreements Sla
Service Level Agreements
Leah Mitchell Summary
Leah Mitchell, based in Derby, GB, is currently a Head of Automation Support at Capita. Leah Mitchell brings experience from previous roles at Capita and Capita IT and Networks. Leah Mitchell holds a 2009 - 2012 BSc (Hons) in Psychology @ The University of Sheffield. With a robust skill set that includes Recruiting, SPSS, Service Desk, Time Management, Statistics and more. Leah Mitchell has 2 emails on RocketReach.
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