Lea Nicholson Email
Managing Consultant @ Austin Elliot Consultancy
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Lea Nicholson Location
- United Kingdom
Lea Nicholson Work
- Managing Consultant @ (September 2026 - Present)
- Head of Delivery @ (April 2026 - September 2026)
- Head of Customer Success @ (October 2024 - September 2026)
- Technical Program Manager @ (October 2021 - October 2024)
- Customer Success Account Manager @ (August 2020 - October 2021)
- Technical Account Manager @ (April 2018 - August 2020)
- Operations Manager @ (September 2017 - August 2018)
- Service Delivery Manager @ (September 2016 - September 2017)
- Operations Manager @ (September 2013 - September 2016)
- IT Systems Training Validator @ (August 2011 - September 2013)
- IT Systems and Team Deployment Manager @ (October 1995 - July 2011)
Lea Nicholson Education
- University of Lincoln
BSc (Hons) (Communications Management)
2015-2016 - Bournemouth University
FdSc Communications Systems Management
2010-2011
Lea Nicholson Skills
- Account Management
- Analytic Problem Solving
- Business Development
- Business Strategy
- Business-to-Business (B2B)
- Collaborative Leadership
- Collaborative Problem Solving
- Complex Analysis
- Conflict Resolution
- Consultations
- Creativity and Innovation
- Critical Thinking
- Cross-functional Team Leadership
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Research
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Data Analysis
- Decision-Making
- Defining Requirements
- Dependency Management
- Escalation Resolution
- Global Operations
- IT Strategy
- ITIL Service Strategy
- Incident Management
- Influencing Others
- Information Security Management
- Interpersonal Skills
- Leadership
- Management Consulting
- Microsoft Partner Center
- Negotiation
- Onboarding
- Operating Models
- Operational Efficiency
- Operational Planning
- Organizational Design
- People Management
- Process specialist
- Program Management
- Project Delivery
- Project Plans
- Proposals
- Quality Assurance
- Reporting & Analysis
- Resource Management
- Risk Assessment
- Risk Management
- Sales
- Service Delivery Management
- Service ops
- Stakeholder Engagement
- Strategic Partnerships
- Strategic Thinking
- Support Management
- Team Leadership
- Technical Communication
Lea Nicholson Summary
- Lea Nicholson, based in United Kingdom, is currently a Managing Consultant at Austin Elliot Consultancy. Lea Nicholson brings experience from previous roles at Stable and Microsoft. Lea Nicholson holds a 2015 - 2016 BSc (Hons) in Communications Management @ University of Lincoln. With a robust skill set that includes Account Management, Analytic Problem Solving, Business Development, Business Strategy, Business-to-Business (B2B) and more. Lea Nicholson has 1 emails on RocketReach.
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