Senior Technical Support Analyst @ (May 2024 - Present)
Software Developer @ (November 2018 - May 2024)
Quality Assurance Automation Engineer @ (May 2017 - November 2018)
Technical Support Specialist @ (August 2015 - June 2017)
Network Engineer @ Stratus I.T. Group (October 2013 - August 2014)
Network Admin @ RedRockI.T. (March 2013 - October 2013)
Network Engineer @ (March 2011 - October 2012)
Layne Hyde Education
Salt Lake Community College
Software Developer CPE (Computer Science)
2017-2020
Layne Hyde Skills
API Testing
ASP.NET
Account Management
Active Directory
Agile Methodologies
Agile Testing
Application Programming Interfaces (API)
Attention to Detail
Automation
Bug Tracking
Business Analysis
Business Process Improvement
C#
Communication
Computer Hardware Troubleshooting
Creative Problem Solving
Critical Thinking
Cross-functional Coordination
Cross-functional Team Leadership
Customer Relations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Backup Solutions
Defect Tracking
Desktop Application Support
Desktop Support Management
Documentation
Escalations Management
Git
Interpersonal Communication
Java
Jira
Manual Testing
Microsoft Server Support
Network Administration
Network Engineering
Networking
Payroll Processing
Postman API
Problem Solving
Process Improvement Projects
Programming
Python (Programming Language)
Quality Assurance
REST APIs
Regression Testing
Relational Databases
Reporting
Requirements Analysis
Root Cause Analysis
SQL
Scripting
Selenium
Software Development
Software Development Life Cycle (SDLC)
Software Implementation
Software Quality
Software Quality Assurance
Software Support
Software Testing
Stakeholder Management
Teamwork
Technical Consultation
Technical Documentation
Technical Support
Technical Training
Test Automation
Test Cases
Test Execution
Test Planning
Test Procedures
Test Strategy
Test Suites
Time & Attendance
Time Management
Troubleshooting
UI Testing
User Acceptance Testing
VMware
Windows Server
Wireless Networking
Workforce Management
Layne Hyde Summary
Layne Hyde, based in Grantsville, UT, US, is currently a Technical Success Manager at LoanPro. Layne Hyde brings experience from previous roles at Swipeclock. Layne Hyde holds a 2017 - 2020 Software Developer CPE in Computer Science @ Salt Lake Community College. With a robust skill set that includes API Testing, ASP.NET, Account Management, Active Directory, Agile Methodologies and more. Layne Hyde has 3 emails and 3 mobile phone numbers on RocketReach.
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