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Layna Smith Location
United States
Layna Smith Work
2024 -now Head of Customer Success @
2023 -now Owner @
2023 -now Consultant @
2023 -2023 Head of Support @
2019 -2022 Sr. Director of Customer Experience @
2017 -2019 Head of Customer Experience @
2016 -2017 Customer Support Agent @
2015 -2015 QA and Customer Support @
2014 -2015 Program Manager @
2013 -2013 Computer Support Technician @
2012 -2012 Project Manager @ PLCs Plus
2012 -2012 Sales Intern @ Selectric, Inc.
Layna Smith Education
Brigham Young University 2010-2013
Southridge High School 2006-2010
Layna Smith Skills
Customer Service
Social Media
Project Management
Technical Support
Research
Copywriting
Email Marketing
Data Analysis
History
Public Speaking
Event Planning
Editing
Scheduling Management
Executive Administrative Assistance
Google Apps
PowerPoint
Microsoft Office
Client Relations
Office Management
Time Management
Customer Support
Client Expectations Management
Technology Roadmapping
Spreadsheets
SPSS Modeler
Asana
Community Management
Networking
English
Data Entry
Windows
Sales
Proficient Typing Skills
Microsoft Word
Personal Assistant
File Archiving
Teamwork
Google Docs
Training
Tutoring
AutoCAD
European History
Icelandic
Rhino 3D
Computer Networking
Remote Troubleshooting
Hand Drafting
ERP Software
Scandinavia
Microsoft Excel
Support
Management
Program Manager
Layna Smith Summary
Layna Smith, based in United States, is currently a Head of Customer Success at Monarch Money. Layna Smith brings experience from previous roles at TECH GORL LLC, Opertus Systems, Motion (YC W20) and Calm. Layna Smith holds a 2010 - 2013 Brigham Young University. With a robust skill set that includes Customer Service, Social Media, Project Management, Technical Support, Research and more. Layna Smith has 2 emails on RocketReach.
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