Lawrence Sanchez Email & Phone Number
Head of Contact Centres @ Samsung
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Lawrence Sanchez Location
- Kingston upon Thames, GB
Lawrence Sanchez Work
- Head of Contact Centres @ (March 2018 - Present)
- Contact Centre Manager @ (March 2015 - February 2018)
- Contact Centre Co-Ordinator @ (September 2013 - March 2015)
- Senior Team Manager: Lifescan (a Johnson and Johnson Co) @ (February 2013 - September 2013)
- Senior Team Manager: Nokia @ (July 2012 - February 2013)
- Operations Manager: Sony @ (March 2009 - July 2012)
- Senior Team Manager: Sony @ (September 2007 - March 2009)
- Section Manager: Tesco and Argos @ (March 2005 - September 2007)
Lawrence Sanchez Education
- Kingston University
Bachelor of Science (BSc) (Geography)
1999-2001
Lawrence Sanchez Skills
- Customer Experience
- Team Building
- BPO
- Finnish
- Call Center
- Consumer Electronics
- Account Management
- IEX
- Customer Retention
- Trend Analysis
- Data Analysis
- Customer Satisfaction
- Telecommunications
- Team Management
- Process Improvement
- Support
- Workforce Management
- Sales Management
- GSM
- Swedish
- Operations Management
- Danish
- Project Coordination
- Change Management
- Training
- Customer Service
- Sla
- Financial Analysis
- Technical Support
- Dutch
- Project Management
- Continuous Improvement
- French
- Service Delivery
- Recruiting
- Performance Management
- SAP CRM
Lawrence Sanchez Summary
- Lawrence Sanchez, based in Kingston upon Thames, GB, is currently a Head of Contact Centres at Samsung Electronics. Lawrence Sanchez brings experience from previous roles at Samsung Electronics and Sitel. Lawrence Sanchez holds a 1999 - 2001 Bachelor of Science (BSc) in Geography @ Kingston University. With a robust skill set that includes Customer Experience, Team Building, BPO, Finnish, Call Center and more. Lawrence Sanchez has 1 emails and 2 mobile phone numbers on RocketReach.
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