Lawrence Sanchez Email & Phone Number
Head of Contact Centres @ Samsung
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Lawrence Sanchez Location
- Kingston upon Thames, GB
Lawrence Sanchez Work
- 2018 -now Head of Contact Centres @
- 2015 -2018 Contact Centre Manager @
- 2013 -2015 Contact Centre Co-Ordinator @
- 2013 -2013 Senior Team Manager: Lifescan (a Johnson and Johnson Co) @
- 2012 -2013 Senior Team Manager: Nokia @
- 2009 -2012 Operations Manager: Sony @
- 2007 -2009 Senior Team Manager: Sony @
- 2005 -2007 Section Manager: Tesco and Argos @
Lawrence Sanchez Education
- Kingston University
Bachelor of Science (BSc) (Geography)
1999-2001
Lawrence Sanchez Skills
- Customer Experience
- Team Building
- BPO
- Finnish
- Call Center
- Consumer Electronics
- Account Management
- IEX
- Customer Retention
- Trend Analysis
- Data Analysis
- Customer Satisfaction
- Telecommunications
- Team Management
- Process Improvement
- Support
- Workforce Management
- Sales Management
- GSM
- Swedish
- Operations Management
- Danish
- Project Coordination
- Change Management
- Training
- Customer Service
- Sla
- Financial Analysis
- Technical Support
- Dutch
- Project Management
- Continuous Improvement
- French
- Service Delivery
- Recruiting
- Performance Management
- SAP CRM
Lawrence Sanchez Summary
- Lawrence Sanchez, based in Kingston upon Thames, GB, is currently a Head of Contact Centres at Samsung Electronics. Lawrence Sanchez brings experience from previous roles at Samsung Electronics and Sitel. Lawrence Sanchez holds a 1999 - 2001 Bachelor of Science (BSc) in Geography @ Kingston University. With a robust skill set that includes Customer Experience, Team Building, BPO, Finnish, Call Center and more. Lawrence Sanchez has 1 emails and 2 mobile phone numbers on RocketReach.
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