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Lawrence Jackson Location
San Antonio, TX, US
Lawrence Jackson Work
2024 -now Executive Director, External and Regulatory Affairs @
2014 -2023 Director, Customer Service and Communications @
2013 -2013 Manager, Customer Service Contact Center @ Hill Country Holdings LLC, d.b.a. Ashley Furniture Homestore
2008 -2013 Manager, Inbound Sales and Service Support @
2007 -2008 Supervisor, Customer Contact Center @
2003 -2006 Assistant Call Center Manager @
2003 -2003 Team Manager @
Lawrence Jackson Education
Oklahoma State University
MS (Telecommunications Management)
1989-2001
St. Mary's University
MA (International Relations)
1989-1991
Texas State University
BA (International Studies)
1983-1988
Lawrence Jackson Skills
Leadership
Team Building
Sales Process
Human Resources
Call Center
Account Management
Sales
Sales Operations
Customer Satisfaction
Forecasting
Telecommunications
Business Analysis
Team Leadership
Process Improvement
Quality Assurance
Strategic Planning
Workforce Management
Sales Management
Direct Sales
Contact Centers
Cross Functional Team Leadership
Training
Time Management
Product Management
Customer Service
Management
Telecommunications Management
Staff Development
Coaching
Conflict Resolution
Call Centers
Performance Management
Lawrence Jackson Summary
Lawrence Jackson, based in San Antonio, TX, US, is currently a Executive Director, External and Regulatory Affairs at Edwards Aquifer Authority. Lawrence Jackson brings experience from previous roles at The Texas Water Company, Hill Country Holdings LLC, d.b.a. Ashley Furniture Homestore, The Scooter Store and CenturyLink. Lawrence Jackson holds a 1989 - 2001 MS in Telecommunications Management @ Oklahoma State University. With a robust skill set that includes Leadership, Team Building, Sales Process, Human Resources, Call Center and more. Lawrence Jackson has 2 emails and 2 mobile phone numbers on RocketReach.
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