Lawrence Basilio Email & Phone Number
Chief Operating Officer @ Ledgeris
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Lawrence Basilio Location
- Manila, Philippines
Lawrence Basilio Work
- 2024 -now Chief Operating Officer @
- 2021 -now Chief Executive Officer and Owner @ Spectroom Group of Companies
- 2022 -2024 Senior Site Director - Senior Director for Operations @
- 2020 -2022 Head Of Regional Operations - Customer Happiness @
- 2018 -2020 Head Of Customer Service @ HOOQ
- 2010 -2017 Senior Assistant Vice President for Operations @
- 2010 -2011 Asst Vice President for Operations @
- 2007 -2009 Senior Program Operations Manager @
- 2004 -2007 Operations Manager @ APAC Customer Services
- 2001 -2004 Team Manager @ iTouchPoint Softech Pvt Ltd
- 2000 -2001 Regional Sales Manager @ Bobson
Lawrence Basilio Education
- Saint Louis University (PH)
BS (Psychology)
1996-2000 - University of Santo Tomas
BS Psychology (BS Tourism)
1993-1993 - University of Perpetual Help System DALTA
BS Psychology (Business High School)
1989-1993
Lawrence Basilio Skills
- PnL Management
- Marketing Strategy
- Revenue Analysis
- BPO
- Outsourcing
- Workforce Management
- Call Center
- Operations Management
- Employee Engagement
- Revenue
- Organizational Structure
- Corporate Communications
- Corporate Governance
- Performance Management
- Contact Centers
- Call Centers
- Vendor Management
- Leadership
- CRM
- Team Management
- Process Improvement
- Customer Satisfaction
- Sales
- Service Delivery
- Talent Acquisition
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Microsoft Excel
- Research
- Business Process Outsourcing Bpo
- Project Management
- Operations
- Filipino
- Marketing
- Business Process Outsourcing
Lawrence Basilio Summary
- Lawrence Basilio, based in Metro Manila, Philippines, is currently a Chief Operating Officer at Ledgeris. Lawrence Basilio brings experience from previous roles at Spectroom Group of Companies, Sitel Group, Circles.Life and HOOQ. Lawrence Basilio holds a 1996 - 2000 BS in Psychology @ Saint Louis University (PH). With a robust skill set that includes PnL Management, Marketing Strategy, Revenue Analysis, BPO, Outsourcing and more. Lawrence Basilio has 3 emails on RocketReach.
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