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Laverne Brown Location
White Plains, NY, US
Laverne Brown Work
Tier-2 Support Manager @ (October 2024 - Present)
Manager of MLS Support and Member Success Team @ (January 2019 - October 2024)
Manager of MLS Support @ (October 2017 - December 2018)
MLS Services Support Coordinator @ (August 2016 - October 2017)
Help Desk Manager @ Carolina Multiple Listing Service, Inc. (December 2003 - July 2016)
Technical Anaylst @ (April 2000 - June 2002)
Technical Support @ (April 1996 - April 2000)
Technical Support @ (January 1995 - January 1996)
Laverne Brown Education
South Carolina State University
Bachelor of Science (B.S.) (Computer Science & Mathematics)
1995
Laverne Brown Skills
Business Analysis
Call Centers
Crystal Reports
Customer Escalation Management
Customer Service
Databases
Disaster Recovery
Enterprise Software
Escalation Resolution
Escalations Management
Hardware
Help Desk Support
IT Management
Leadership
Management
Microsoft Office
Networking
Operating Systems
Program Management
Project Management
SQL
Security
SharePoint
Software Documentation
System Administration
Team Building
Technical Support
Training
Troubleshooting
Active Directory
Microsoft Excel
Laverne Brown Summary
Laverne Brown, based in White Plains, NY, US, is currently a Tier-2 Support Manager at OneKey® MLS. Laverne Brown brings experience from previous roles at Hudson Gateway Association of REALTORS, Inc. and Carolina Multiple Listing Service, Inc.. Laverne Brown holds a Bachelor of Science (B.S.) in Computer Science & Mathematics @ South Carolina State University. With a robust skill set that includes Business Analysis, Call Centers, Crystal Reports, Customer Escalation Management, Customer Service and more. Laverne Brown has 5 emails and 4 mobile phone numbers on RocketReach.
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