Lav Kush Email & Phone Number
Chief Transformation Officer @ D.P. Jewellers
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Lav Kush Location
- Haryana, India
Lav Kush Work
- 2025 -now Chief Transformation Officer @
- 2023 -now Angel Investor @ Privately held investment office
- 2024 -2025 Chief Operating Officer @
- 2023 -2024 Chief Experience Officer @
- 2023 -2023 Executive Vice President (Global), Customer and People Experience. @
- 2022 -2023 Senior Vice President, Customer Experience. @
- 2019 -2021 Vice President of Digital Transformation @
- 2018 -2019 AVP Innovation (Customer Experience) @ Karvy Digikonnect
- 2017 -2018 Chief Experience Officer @
- 2017 -2017 Associate Director, Customer Experience @
- 2013 -2017 Associate General Manager, Innovation (India CRM GD) @
- 2010 -2013 Customer Interaction Group, Vertical Head @ Videocon Telecommunications Ltd
- 2009 -2010 Assistant Manager, Customer Interaction Group @ Stel Telecom
- 2008 -2009 Sr Executive, Service Excellence @
- 2005 -2008 PMO Lead (Risk Management -BFSI) @
Lav Kush Skills
- Service Delivery
- Market Analysis
- Global Delivery
- Marketing Management
- Problem Solving
- Quality Assurance
- Vendor Management
- Six Sigma
- BPO
- Quality Management
- Customer Service
- Team Management
- MIS
- Sourcing
- COPC
- Call center start-up
- Call Center Administration
- Operations Management
- Operational Excellence
- Cost Center Management
- Cost Reduction Strategies
- Training & Development
- Process Improvement
- Management Information Systems (MIS)
- Business Process Outsourcing (BPO)
- Customer Relationship Management (CRM)
- Management
- Performance Management
- Innovation Management
- Transformation
- Cross-functional Team Leadership
- Leadership
- Leadership Development
- Organizational Leadership
- Business Innovation
- Product Innovation
- Business Transformation
- Digital Strategy
- Digital Transformation
- automation
- Process Automation
- Change Management
- Innovation Development
- Customer Experience Management
- Customer Satisfaction
- Customer Service Management
- Customer Support
- Customer insight
- Customer Self Service
Lav Kush Summary
- Lav Kush, based in Haryana, India, is currently a Chief Transformation Officer at D.P. Jewellers. Lav Kush brings experience from previous roles at Privately held investment office and Rally OurBus. With a robust skill set that includes Service Delivery, Market Analysis, Global Delivery, Marketing Management, Problem Solving and more. Lav Kush has 3 emails and 3 mobile phone numbers on RocketReach.
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Top D.P. Jewellers Employees
Lav Kush
Chief Transformation Officer
Haryana, India
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