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Laurent Garnier Location
Los Angeles, CA, US
Laurent Garnier Work
2017 -now Client Executive @
2013 -now Customer Service Director @
2017 -now Customer Service Director, UPS @
2015 -2016 Customer Program Director @
2010 -2012 Director, Order-to-Cash @
2007 -2009 Head of International Processes and Tools - Service Delivery @
2004 -2006 Director, Service Delivery – Europe, Middle East, Africa @
2003 -2003 Director, Service Delivery – The Americas @ Equant Us Inc
2001 -2002 Director, Service Delivery – Asia Pacific @
1999 -2000 Director, Service Delivery Central Office @
1996 -1998 Manager, Service Delivery @
1992 -1995 Assistant Manager, Service Delivery @
1988 -1992 Service Delivery Officer @
Laurent Garnier Education
Cranfield University
Orange Talent Program
2004-2004
St Nicolas
(Accounting, Computer Science)
1981-1987
Laurent Garnier Skills
Business Process Improvement
Business Design
Customer Experience Management
Easily Adaptable
Software Development
Data Analytics
Data Analysis
Service Delivery
International Business
Management
Telecommunications
International Relations
Business Process
Process Engineering
Customer Satisfaction
Analytical Skills
Performance Management
Key Performance Indicators
Sla
Budget Management
Business Transformation
Consolidation
Outsourcing
Change Management
ITIL
Program Management
IT Service Management
IT Operations
Vendor Management
Project Delivery
Integration
PMO
Cloud Computing
IT Strategy
IT Outsourcing
PMP
Data Center
Project Portfolio Management
IT Management
Professional Services
Team Management
Leadership
Customer Service
French
Process Design
Service Delivery Management
Service Management
Service Operations
Networking
Telecommunications Management
Laurent Garnier Summary
Laurent Garnier, based in Los Angeles, CA, US, is currently a Client Executive at Orange Business. Laurent Garnier brings experience from previous roles at Orange Business Services and Orange Business. Laurent Garnier holds a 2004 - 2004 Orange Talent Program @ Cranfield University. With a robust skill set that includes Business Process Improvement, Business Design, Customer Experience Management, Easily Adaptable, Software Development and more. Laurent Garnier has 4 emails and 2 mobile phone numbers on RocketReach.
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