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Lauren Heacker Location
Texas, United States
Lauren Heacker Work
Business Analyst @ (August 2024 - Present)
Subject Matter Expert @ (March 2024 - September 2024)
Insurance Sales Agent @ (August 2023 - November 2023)
Sales Representative @ (October 2022 - December 2022)
Business Analyst 2 @ (November 2021 - April 2022)
Business Analyst @ (January 2017 - January 2021)
Technical Writer @ (October 2015 - December 2016)
Special Projects Supervisor @ (May 2010 - August 2015)
Lauren Heacker Education
University of North Texas
Bachelor of Arts (BA) (Professional and Technical Communication)
2008-2015
University of North Texas
Bachelor of Science (BS) (Library and Information Science)
2008-2015
Lauren Heacker Skills
De-escalation
Internet Banking
User Experience (UX)
Agile Methodologies
Workshop Development
Loyalty Programs
Legal Compliance
Life & Health Insurance Licenses
Health Insurance
Insurance Sales
Contact Centers
Voice over IP (VoIP)
Sales
Communication
Customer Relationship Management (CRM)
Team Workshops
Requirements Gathering
Change Management
Technical Writing
Business Analysis
Project Management
Editing
Content Strategy
Event Planning
Troubleshooting
Public Relations
Social Media
Blogging
Social Media Marketing
Research
Data Entry
Microsoft Office
Photoshop
InDesign
XML
HTML
Outlook
PowerPoint
Visual Studio
Microsoft Project
Teamwork
Leadership
Critical Thinking
Customer Service
Time Management
Public Speaking
Organization Skills
Gantt Project
Document Design
Social Networking
Human Relations
Ghostwriting
Technical Communication
Lauren Heacker Summary
Lauren Heacker, based in Texas, United States, is currently a Business Analyst at vLoyalty. Lauren Heacker brings experience from previous roles at Genpact, TRANZACT, Airport Video 2 and Bonneville Power Administration. Lauren Heacker holds a 2008 - 2015 Bachelor of Arts (BA) in Professional and Technical Communication @ University of North Texas. With a robust skill set that includes De-escalation, Internet Banking, User Experience (UX), Agile Methodologies, Workshop Development and more. Lauren Heacker has 2 emails and 3 mobile phone numbers on RocketReach.
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