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Lauren Florman Location
Aurora, CO, US
Lauren Florman Work
Customer Service Manager @ (July 2011 - Present)
Customer Care Supervisor @ (June 2006 - July 2011)
Intern @ Adelphia Communcations (January 2005 - January 2006)
Lauren Florman Education
University of Colorado Denver
BA (Psychology)
2000-2005
Lauren Florman Skills
Analysis
Broadband
Call Center
Call Centers
Change Management
Coaching
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Entry
Leadership
Management
Microsoft Office
Outlook
PeopleSoft
Performance Management
Process Improvement
Program Management
Project Management
Sales
Sales Management
Software Documentation
Team Building
Team Leadership
Telecommunications
Telephony
Training
Troubleshooting
Vendor Management
VoIP
Healthcare
Cross Functional Team Leadership
Lauren Florman Summary
Lauren Florman, based in Aurora, CO, US, is currently a Customer Service Manager at East Cherry Creek Valley Water and Sanitation. Lauren Florman brings experience from previous roles at Time Warner Cable and Adelphia Communcations. Lauren Florman holds a 2000 - 2005 BA in Psychology @ University of Colorado Denver. With a robust skill set that includes Analysis, Broadband, Call Center, Call Centers, Change Management and more. Lauren Florman has 1 emails and 1 mobile phone numbers on RocketReach.
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