Laurel Silva Email
Client Experience and Operations Manager @ CCS
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Laurel Silva Location
- Colorado Springs, CO, US
Laurel Silva Work
- Client Experience and Operations Manager @ (September 2026 - Present)
- Head of Logistics @ (September 2024 - September 2026)
- Project Support Coordinator @ (March 2024 - September 2024)
- Owner @ Self-employed (May 2008 - September 2026)
- Assistant Front Office Manager @ (January 2024 - February 2025)
- Marketing Associate @ (July 2013 - May 2014)
- Assistant Manager @ (August 2008 - March 2013)
- Front Desk Agent and Rooms Control and Reservations Agent @ (February 2011 - February 2012)
Laurel Silva Education
- Chino Hills High School 2009
Laurel Silva Skills
- Analytical Skills
- Animal Handling
- Appointment Scheduling
- Attention to Detail
- Bending
- Bookings
- Brand Awareness
- Business Process Improvement
- Business Travel
- Cancellations
- Cash Handling
- Check-in
- Client Communication
- Communication
- Community Projects
- Computer Literacy
- Concierge Services
- Conferences
- Confidentiality
- Coordination Skills
- Creative Concept Design
- Creative Problem Solving
- Creative Sales
- Critical Thinking
- Cross-departmental Communication
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Electricity
- Emergency Situations
- English
- Enrollments
- Equipment Maintenance
- Event Management
- Events
- Face-to-Face Sales
- Family Vacations
- Follow Directions
- Guest Experience
- Guest Relations
- Help Desk Support
- Hospitality Industry
- Internet Access
- Interpersonal Skills
- Inventory Management
- Invoicing
- Itineraries
- Key Performance Indicators
- Knowledge Acquisition
- Management
- Management Software
- Merchandising
- Negotiation
- Office Administration
- Office Equipment
- Online Travel
- Organizational Capabilities
- P&L Management
- Payment Card Processing
- Personal Assistance
- Phone Etiquette
- Phone Manner
- Point of Sale (POS) Systems
- Product Knowledge
- Program Facilitation
- Project Coordination
- Project Support
- Reading Comprehension
- Relationship Building
- Relationship Development
- Retail
- Retail Operations
- Retention Strategies
- Safety Regulations
- Sales
- Self-confidence
- Service Orientation (Social)
- Service Quality
- Skilled Multi-tasker
- Social Media
- Speaker Management
- Speech
- Stationery
- Team Collaboration
- Team Leadership
- Teamwork
- Travel Arrangements
- Travel Sales
- Upselling
- Vacation Planning
- Vendor Partnerships
- Virtual Events
- Visual Merchandising
- Work Alone
- Work Orders
- Term Life Insurance
- Runway
- Acting
- Long Term Care
- Synxis
Laurel Silva Summary
- Laurel Silva, based in Colorado Springs, CO, US, is currently a Client Experience and Operations Manager at CCS. Laurel Silva brings experience from previous roles at CCS, Self-employed and The Westin Lake Las Vegas Resort & Spa. Laurel Silva holds a Chino Hills High School. With a robust skill set that includes Analytical Skills, Animal Handling, Appointment Scheduling, Attention to Detail, Bending and more. Laurel Silva has 1 emails on RocketReach.
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