Laure Imd Email & Phone Number

Director Customer Lifecycle and Channels @ Raiffeisen Switzerland

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Laure Imd Location

Zürich, ZH, CH

Laure Imd Work

Director Customer Lifecycle and Channels @ (October 2026 - Present)
Director Digital Business @ (January 2021 - September 2026)
Vice Chair of the Digitalisation Committee @ (November 2025 - Present)
Member of the Digitalisation Expert Committee @ (October 2023 - October 2025)
Member of the Board of Advisors @ (March 2025 - Present)
Board Advisor @ (June 2021 - June 2023)
Board Advisor @ (January 2021 - June 2023)
Board Advisor @ (August 2020 - May 2021)
Digital, Omnichannel and Marketplace Strategy Advisor @ (June 2020 - December 2020)
Director Digital and Omnichannel @ (March 2018 - May 2020)
Director eCommerce Operations @ (October 2016 - February 2018)
Vice Director eCommerce @ (April 2014 - September 2016)
Head of Category Management e-Commerce @ (May 2012 - March 2014)
e-Commerce Project Manager @ (November 2010 - April 2012)
Sabbatical @ @home (January 2010 - October 2010)
Team leader Communication @ (September 2008 - December 2009)
Executive Assistant to the CEO @ (November 2006 - August 2008)
Marketing Manager @ (January 2004 - July 2006)
Marketing Assistant @ (January 2002 - December 2003)
Trainee Program (Germany) @ (August 2001 - December 2001)
Trainee Program @ (January 2000 - July 2001)
Marketing Assistant @ (March 1998 - September 1998)
Marketing Assistant @ (August 1996 - January 1997)

Laure Imd Education

Lucerne University of Applied Sciences and Arts
Certificate of Advanced Studies
2025-2025
Law & Management | Executive School | University of St.Gallen
Board Essentials
2023-2024
IMD
Executive MBA
2020-2021
IMD
General Management Foundations
2020-2020
IMD
Executive education
2020-2020
Manor – AMP Management Plus 2016-2016
Manor - Advanced Management Program 2008-2009
ESB Business School, Reutlingen University
Diplom-Betriebswirt (FH) / Bachelor of Sience (BSc) in International Management Double Degree
1997-1999
NEOMA Business School
Bachelor of Science (BSc) International Management Double Degree
1995-1997

Laure Imd Skills

Advisory Boards
Agile Leadership
Agile Methodologies
Asset and Liability Management (ALM)
Association Memberships
Banking Operations
Banking Strategy
Brand Development
Branding & Identity
Budget Management
Budgeting
Business Planning
Business Process
Business Process Improvement
Business Strategy
Call Center Development
Capital Management
Change Management
Coaching
Commercial Management
Competitive Analysis
Content Management
Corporate Governance
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Data Analytics
Data Quality
Digital Innovation
Digital Marketing
Digital Strategy
Digital Transformation
Digital banking
E-commerce
E-commerce operations
ERP
Enterprise Risk Management
Entrepreneurship
Event Planning
Executive Advisory
Fashion
Financial Management
Go-to-Market Strategy
Guest Lecturing
IT systems development
Innovation Management
Interpersonal Skills
Key Opinion Leaders
Leadership
Management
Management Consulting
Managing Agency Relationships
Market Analysis
Market Research
Marketing
Marketing Communications
Marketing Strategy
Merchandising
New Business Development
Non-executive expertise
Omnichannel Strategy
Online Marketing
Online Marketplace
Online Sales Management
Organizational Development
P&L Management
Process Engineering
Product Assortment Planning
Product Launch
Program Management
Project Management
Project Planning
Regulatory Compliance
Regulatory Requirements
Retail
Retail Banking
Retail Buying
Retail Category Management
Risk Governance
Sales Management
Sales Promotion
Social Media
Social Media Integration
Sparring partner
Startup Development
Strategic Communications
Strategic Leadership
Strategic Planning
Strategic Thinking
Strategy
Supplier Negotiation
Supply Chain Management
Team Building
Team Leadership
Team Management
Web Content Management
Web Content Production
Web Project Management
Website Promotion
logistics
B2C
Trade Shows
Campaigns
Fashion Photography
Sales
Marketing Management
Market Planning
B2B
Retail Category
E Commerce
Category Management
Operations
Business Development
Research
Customer Relationship Management Crm
Logistics
Content Production
Customer Service
French
Customer Relationship Management

Laure Imd Summary

Laure Imd, based in Zürich, ZH, CH, is currently a Director Customer Lifecycle and Channels at Raiffeisen Group. Laure Imd brings experience from previous roles at Raiffeisen Group, Swiss Banking and Stadt Baden. Laure Imd holds a 2025 - 2025 Certificate of Advanced Studies @ Lucerne University of Applied Sciences and Arts. With a robust skill set that includes Advisory Boards, Agile Leadership, Agile Methodologies, Asset and Liability Management (ALM), Association Memberships and more. Laure Imd has 2 emails and 2 mobile phone numbers on RocketReach.