Laura Watts Email & Phone Number
Head of Customer Experience @ Shepherd
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Laura Watts Location
- California, United States
Laura Watts Work
- Head of Customer Experience @ (October 2024 - Present)
- Customer Experience Lead @ (December 2021 - October 2024)
- Manager of Customer Success, Autodesk Construction Solutions @ (July 2020 - December 2021)
- Customer Success Manager, Autodesk Construction Solutions @ (April 2019 - July 2020)
- Senior Customer Success Manager @ (January 2018 - April 2019)
- Enterprise Customer Success Manager @ (June 2017 - January 2018)
- Channel Account Manager @ (April 2017 - June 2017)
- Director, Member Services @ (July 2016 - April 2017)
- Client Support Director, Insurance @ (November 2015 - July 2016)
- Client Support Manager, Insurance Specialists @ (July 2015 - October 2015)
- Client Support Manager, Associates @ (April 2015 - June 2015)
- Client Support Team Lead @ (January 2015 - March 2015)
- Client Support Specialist @ (June 2014 - January 2015)
- Office Services Assistant and Communications Coordinator @ (December 2013 - June 2014)
- Patient Care Coordinator @ HELP Pain Medical Network and Practice Management (May 2013 - December 2013)
- Provider Relations Sales Representative @ HELP Pain Medical Network and Practice Management (March 2013 - May 2013)
- Executive Assistant @ (January 2013 - March 2013)
- Occupational Therapy Assistant @ Athlone School for the Blind (September 2012 - November 2012)
- Administrative Assistant @ (July 2011 - August 2012)
- Administrative Assistant @ (March 2008 - March 2011)
- Human Resources Assistant @ (June 2008 - September 2008)
- Receptionist @ Krause Family Chiropractic (December 2006 - December 2007)
Laura Watts Education
- University of Oregon
Bachelor of Science (B.S.) (Human Physiology, Minor Business Administration)
2007-2011 - Archbishop Mitty 2003-2007
Laura Watts Skills
- Management
- Leadership
- Health Insurance
- Customer Support
- Customer Experience
- Communication
- Microsoft Office
- Customer Service
- PowerPoint
- Microsoft Excel
- Sales
- Salesforce.com
- Human Resources
- JIRA
- Outlook
- Healthcare
- Staff Development
- Microsoft Word
- Program Coordination
- Workers Compensation
- Social Media
- Office Administration
- Confidentiality
- Written & Verbal Communication Abilities
- Communication Skills
- Relius
- Sharefile
- Appointment Scheduling
- Meeting Scheduling
- Coordination
- Problem Solving
- Qualtrics
- SurveyMonkey
- WebEx
- Social Networking
- Insurance
- People Management
- Skilled Multi-tasker
- Administration
- Client Services
- Project Management
- Human Resource Development
- Microsoft PowerPoint
- Public Speaking
- Written and Verbal Communication Abilities
- Blind
- Skilled Multi Tasker
- Chiropractic
- Services
- Strategic Planning
- Recruiting
- Research
Laura Watts Summary
- Laura Watts, based in California, United States, is currently a Head of Customer Experience at Shepherd. Laura Watts brings experience from previous roles at Shepherd, Autodesk and Lattice. Laura Watts holds a 2007 - 2011 Bachelor of Science (B.S.) in Human Physiology, Minor Business Administration @ University of Oregon. With a robust skill set that includes Management, Leadership, Health Insurance, Customer Support, Customer Experience and more. Laura Watts has 2 emails and 1 mobile phone numbers on RocketReach.
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