Laura Watts Email & Phone Number
Head of Customer Experience @ Shepherd
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Laura Watts Location
- California, United States
Laura Watts Work
- 2024 -now Head of Customer Experience @
- 2021 -2024 Customer Experience Lead @
- 2020 -2021 Manager of Customer Success, Autodesk Construction Solutions @
- 2019 -2020 Customer Success Manager, Autodesk Construction Solutions @
- 2018 -2019 Senior Customer Success Manager @
- 2017 -2018 Enterprise Customer Success Manager @
- 2017 -2017 Channel Account Manager @
- 2016 -2017 Director, Member Services @
- 2015 -2016 Client Support Director, Insurance @
- 2015 -2015 Client Support Manager, Insurance Specialists @
- 2015 -2015 Client Support Manager, Associates @
- 2015 -2015 Client Support Team Lead @
- 2014 -2015 Client Support Specialist @
- 2013 -2014 Office Services Assistant and Communications Coordinator @
- 2013 -2013 Patient Care Coordinator @ HELP Pain Medical Network and Practice Management
- 2013 -2013 Provider Relations Sales Representative @ HELP Pain Medical Network and Practice Management
- 2013 -2013 Executive Assistant @
- 2012 -2012 Occupational Therapy Assistant @ Athlone School for the Blind
- 2011 -2012 Administrative Assistant @
- 2008 -2011 Administrative Assistant @
- 2008 -2008 Human Resources Assistant @
- 2006 -2007 Receptionist @ Krause Family Chiropractic
Laura Watts Education
- University of Oregon
Bachelor of Science (B.S.) (Human Physiology, Minor Business Administration)
2007-2011 - Archbishop Mitty 2003-2007
Laura Watts Skills
- Management
- Leadership
- Health Insurance
- Customer Support
- Customer Experience
- Communication
- Microsoft Office
- Customer Service
- PowerPoint
- Microsoft Excel
- Sales
- Salesforce.com
- Human Resources
- JIRA
- Outlook
- Healthcare
- Staff Development
- Microsoft Word
- Program Coordination
- Workers Compensation
- Social Media
- Office Administration
- Confidentiality
- Written & Verbal Communication Abilities
- Communication Skills
- Relius
- Sharefile
- Appointment Scheduling
- Meeting Scheduling
- Coordination
- Problem Solving
- Qualtrics
- SurveyMonkey
- WebEx
- Social Networking
- Insurance
- People Management
- Skilled Multi-tasker
- Administration
- Client Services
- Project Management
- Human Resource Development
- Microsoft PowerPoint
- Public Speaking
- Written and Verbal Communication Abilities
- Blind
- Skilled Multi Tasker
- Chiropractic
- Services
- Strategic Planning
- Recruiting
- Research
Laura Watts Summary
- Laura Watts, based in California, United States, is currently a Head of Customer Experience at Shepherd. Laura Watts brings experience from previous roles at Shepherd, Autodesk and Lattice. Laura Watts holds a 2007 - 2011 Bachelor of Science (B.S.) in Human Physiology, Minor Business Administration @ University of Oregon. With a robust skill set that includes Management, Leadership, Health Insurance, Customer Support, Customer Experience and more. Laura Watts has 2 emails and 1 mobile phone numbers on RocketReach.
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