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Laura Tomasello Location
Des Plaines, IL, US
Laura Tomasello Work
Customer Service Manager and Sales Support @ (June 2020 - Present)
Sales Customer Service Manager @ (January 2020 - Present)
Senior Customer Service Manager @ (August 2007 - April 2020)
Sales Customer Service Manager @ (January 2007 - January 2020)
Customer Service Manager @ (November 1997 - August 2007)
Laura Tomasello Education
Cosmopolitan
High School Diploma
1997-1997
Taft High School 1996-1996
Wilbur Wright College
Laura Tomasello Skills
Key Performance Indicators
Email Etiquette
Attention to Detail
Business Development
Employee Training
Team Management
Written Communication
Problem Solving
Customer Satisfaction
Customer Experience
Critical Thinking
Contact Centers
Contact Center Technology
Communication
Microsoft Outlook
Customer Service Training
Customer Service Operations
Management
Customer Service
Customer Service Management
Building Customer Loyalty
Call Center Administration
Call Center Development
Coaching
Coaching Staff
Cold Calling
Commitment to Customer Service
Complaint Management
Customer Experience Management
Customer Satisfaction Research
Customer Service Representatives
Customer Support
Customer-focused Service
Development & delivery of training
Finance
Forecasting
Hiring Employees
Hospitality Industry
Hotels
Inside Sales
Leadership
Microsoft Office
New Hire Training
Order Fulfillment
Order Processing
Process Optimization (Manufacturing)
Quality Assurance
Sales
Sales Rep Training
Salesforce CRM
Salesforce Training
Slack
Staff Training
Supervising
Team Building
Up-selling
Workflow Optimization
World Class Customer Service
Hospitality
Telemarketing
Cash Handling Experience
Microsoft Word
Customer Focused Service
Up Selling
Project Management
Luxury Goods
Development and Delivery of Training
Laura Tomasello Summary
Laura Tomasello, based in Des Plaines, IL, US, is currently a Customer Service Manager and Sales Support at Baltic Networks USA. Laura Tomasello brings experience from previous roles at Baltic Networks USA, ADA Cosmetics International GmbH and Lobster Gram. Laura Tomasello holds a 1997 - 1997 High School Diploma @ Cosmopolitan. With a robust skill set that includes Key Performance Indicators, Email Etiquette, Attention to Detail, Business Development, Employee Training and more. Laura Tomasello has 2 emails and 5 mobile phone numbers on RocketReach.
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