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Laura Titcombe Location
London, GB
Laura Titcombe Work
Head of Technology Governance @ (January 2018 - Present)
Head of Operational Resilience @ (February 2019 - September 2024)
Business Improvement Lead @ (January 2018 - February 2019)
Customer Service Manager @ (June 2014 - January 2018)
Switching Service Manager @ (November 2013 - November 2014)
Customer Experience Manager @ (June 2013 - May 2014)
Head of Operations for Diners Club Europe @ (August 2006 - June 2013)
Operations Manager Diners Club UK @ (January 2008 - January 2010)
Assistant Sales and Implementation Manager @ (August 2006 - January 2008)
Business Operations Analyst @ (August 2004 - August 2005)
Customer Service Agent @ (January 2004 - August 2004)
Research Assistant @ Frontier (October 2003 - December 2003)
Laura Titcombe Education
University of Southampton
Bachelor of Science (BSc) (Geology with Oceanography)
2000-2003
Laura Titcombe Skills
Account Reconciliation
Bank Reconciliation
Banking
Board Presentations
Business Continuity
Cards
Cash Management
Change Control
Change Management
Chargebacks
Complaint Management
Corporate Governance
Credit
Credit Cards
Crisis Management
Cross-cultural Teams
Cross-functional Team Leadership
Customer Service Operations
Debit Cards
Enterprise Risk Management
Financial Operations
Financial Regulation
Financial Sector Crisis Management
Financial Sector Resilience
Front to Back Office
Incident Management
Issuing
Leadership
M&A experience
Managed Services
Migration Projects
Operational Risk
Operational Risk Management
Operations Management
Outsourcing Management
Portfolio Management
Problem Management
Problem Solving
Process Control
Program Implementation
Project Management
Quality Control
Relationship Management
Resiliency
Restructuring
Retail Banking
Risk Management
Technology Governance
Third Party Risk Management (TPRM)
Training Delivery
Vendor Management
Cross Functional Team
Strategy
Marketing
Cross Cultural Teams
Business Development
Cross Functional Team Leadership
Customer Service
Laura Titcombe Summary
Laura Titcombe, based in London, GB, is currently a Head of Technology Governance at ClearBank. Laura Titcombe brings experience from previous roles at ClearBank and Metro Bank (UK). Laura Titcombe holds a 2000 - 2003 Bachelor of Science (BSc) in Geology with Oceanography @ University of Southampton. With a robust skill set that includes Account Reconciliation, Bank Reconciliation, Banking, Board Presentations, Business Continuity and more. Laura Titcombe has 1 emails and 1 mobile phone numbers on RocketReach.
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