Laura Stenhouse's Location
Edinburgh, Edinburgh, United Kingdom
Laura Stenhouse's Work
- Head of Telephony Services @ Age Scotland
- Telephony Manager @ Age Scotland
- Customer Service Manager @ Scottish SPCA
- Team Manager @ Nationwide Building Society
- Customer Experience Manager @ Sky
- Senior Contact Centre Manager @ npower Business Solutions
- Team Manager Business Partners and Accessibility @ Sky
- Team Leader @ Sky
- Customer Service Advisor @ Sky
Laura Stenhouse's Education
- Chartered Management Institute
SVQ Level 4 (Leadership Diploma)
2009 - 2010 - Chartered Management Institute
SVQ Level 3 (Management)
2005 - 2006 - Queen Margaret University
BA Hon (Media, Communication and Cultural Studies)
2002 - 2004
- Telford College
HND (Communication)
2001 - 2002 - Fife College of Further and Higher Education
HNC (Communication)
2000 - 2001 - Queen Margaret University
BA HON (Media, Culture and Communication)
- Queen Margaret University
BA Hons (Media, Culture and Communication)
- Queen Margaret University
Bachelor of Arts - BA (Media, culture and communication)
Laura Stenhouse's Skills
- Change Management
- Customer Experience
- Management
- Leadership
- Telecommunications
- Project Management
- Contact Centers
- Project Delivery
- Performance Management
- Workforce Management
Laura Stenhouse's Summary
Laura Stenhouse, based in Edinburgh, Edinburgh, United Kingdom, is currently a Head of Telephony Services at Age Scotland, bringing experience from previous roles at Age Scotland, Scottish SPCA, Nationwide Building Society and BSkyB. Laura Stenhouse holds a 2009 - 2010 SVQ Level 4 in Leadership Diploma @ Chartered Management Institute. With a robust skill set that includes Change Management, Customer Experience, Management, Leadership, Telecommunications and more, Laura Stenhouse contributes valuable insights to the industry. Laura Stenhouse has 2 emails on RocketReach.
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