Laura Shea Email & Phone Number
Director, Customer Operations NAR @ Volkswagen Financial Services U.S.
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Laura Shea Location
- Libertyville, IL, US
Laura Shea Work
- 2022 -now Director, Customer Operations NAR @
- 2019 -2022 Director, Servicing Operations Technologies - NAR @ VW Credit
- 2013 -2021 Senior Director of Application Delivery - NAR @
- 2009 -2013 Manager, Enterprise Products IT @
- 2007 -2009 Manager, Enterprise Business Technology @
- 2002 -2007 Project Manager @
- 1998 -2002 Business Process and Systems Analyst @
- 1998 -1998 Telecom Support Specialist @
- 1996 -1998 Claims Specialist @
Laura Shea Education
- Project Management Institute
(Certification, PMP Certified)
2005 - Pink Elephant
Certification (Certification, ITIL IT Service Management Essentials)
2004 - Human Factors International
Certification (Certification, Usability Analyst)
2003 - Learning Tree International
Certification (Certification, IT Management Certified Professional)
2003 - Western Illinois University
Bachelor (Bachelor, Marketing)
1992-1996
Laura Shea Skills
- Leadership
- Cross Functional Team
- MS Excel
- Telecommunications
- Software Documentation
- Process Improvement
- Visio
- Strategic Planning
- Windows NT
- Software
- Strategy
- Microsoft Access
- Enterprise Architecture
- Risk Management
- Testing
- Cross Functional Team Leadership
- Customer Service
- MS Project
- Microsoft Project
- Solaris
- Management
- Project Management
- Application Development
- Software Development
- Security
- Unix
- Integration
- Analysis
- IT Management
- Access
- Databases
Laura Shea Summary
- Laura Shea, based in Libertyville, IL, US, is currently a Director, Customer Operations NAR at VW Credit, Inc.. Laura Shea brings experience from previous roles at VW Credit and VW Credit, Inc.. Laura Shea holds a Project Management Institute. With a robust skill set that includes Leadership, Cross Functional Team, MS Excel, Telecommunications, Software Documentation and more. Laura Shea has 2 emails and 1 mobile phone numbers on RocketReach.
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