Laura Shea Email & Phone Number
Director, Customer Operations NAR @ Volkswagen Financial Services U.S.
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Laura Shea Location
- Libertyville, IL, US
Laura Shea Work
- Director, Customer Operations NAR @ (January 2022 - Present)
- Director, Servicing Operations Technologies - NAR @ VW Credit (January 2019 - January 2022)
- Senior Director of Application Delivery - NAR @ (April 2013 - September 2021)
- Manager, Enterprise Products IT @ (January 2009 - March 2013)
- Manager, Enterprise Business Technology @ (June 2007 - January 2009)
- Project Manager @ (November 2002 - May 2007)
- Business Process and Systems Analyst @ (October 1998 - November 2002)
- Telecom Support Specialist @ (May 1998 - October 1998)
- Claims Specialist @ (July 1996 - May 1998)
Laura Shea Education
- Project Management Institute
Certification (PMP Certified)
2004 - Pink Elephant
Certification (ITIL IT Service Management Essentials)
2003 - Human Factors International
Certification (Usability Analyst)
2003 - Western Illinois University
Bachelor (Marketing)
1992-1996 - Learning Tree International
Certification (IT Management Certified Professional)
Laura Shea Skills
- Leadership
- Cross Functional Team
- MS Excel
- Telecommunications
- Software Documentation
- Process Improvement
- Visio
- Strategic Planning
- Windows NT
- Software
- Strategy
- Microsoft Access
- Enterprise Architecture
- Risk Management
- Testing
- Cross Functional Team Leadership
- Customer Service
- MS Project
- Microsoft Project
- Solaris
- Management
- Project Management
- Application Development
- Software Development
- Security
- Unix
- Integration
- Analysis
- IT Management
- Access
- Databases
Laura Shea Summary
- Laura Shea, based in Libertyville, IL, US, is currently a Director, Customer Operations NAR at VW Credit, Inc.. Laura Shea brings experience from previous roles at VW Credit and VW Credit, Inc.. Laura Shea holds a Certification in PMP Certified @ Project Management Institute. With a robust skill set that includes Leadership, Cross Functional Team, MS Excel, Telecommunications, Software Documentation and more. Laura Shea has 2 emails and 1 mobile phone numbers on RocketReach.
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