Laura Serna Email & Phone Number
Client Success Manager @ Hook + Ladder Digital
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Laura Serna Location
- Antioquia, Colombia
Laura Serna Work
- Client Success Manager @ (November 2023 - Present)
- Co-founder and Member of the Management Board @ (June 2020 - Present)
- Sales Development Executive @ (January 2022 - October 2023)
- Client Account Manager @ (June 2020 - February 2022)
- Project Development Manager @ (June 2021 - May 2023)
- Sales And Marketing Specialist @ (March 2020 - August 2020)
- Voluntaria - Consultor de Marketing Digital @ (January 2020 - February 2020)
- Project Manager @ (November 2018 - December 2019)
- Freelance Spanish Tutor @ (June 2018 - June 2019)
- AU PAIR @ (January 2016 - January 2017)
Laura Serna Education
- Universitat Rovira i Virgili
International Master on Wine Tourism Transitions and Innovations (WINTOUR) (Tourism, Marketing & Oenology)
2026-2027 - Universidad de Medellín
Ingeniería Financiera (Finanzas, general)
2013-2019 - Universidad EAFIT
Enfasis (Innovación y emprendimiento)
2018 - Bellevue College
Conversational English 2
- Bellevue College
Bussines Communication
Laura Serna Skills
- Social Media Marketing
- Project Management
- Account Management
- E-Commerce
- Business Development
- Pricing Strategy
- Customer Relationship Management (CRM)
- Management Accounting
- Digital Marketing
- Auditing
- Financial Analysis
- Marketing de redes sociales
- Mercadotecnia en medios sociales
- Estrategia de mercadotecnia
- Marketing de productos
- Publicidad
- Redes sociales
- Estrategia de marketing
- Investigación
- sales
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Google Docs
- Comunicación
- Negociación
- Gestión
- Gestión del tiempo
- Aptitudes de organización
- Liderazgo
- Habilidades interpersonales
- Consultoría de innovación
- Google Adwords
- Marketing en Facebook
- Creación de páginas de fans en Facebook
- WordPress
- Diseño web
- Email Marketing
- Email Strategy
- Data Analysis
Laura Serna Summary
- Laura Serna, based in Antioquia, Colombia, is currently a Client Success Manager at Hook + Ladder Digital. Laura Serna brings experience from previous roles at Help Colombia, Hustler Marketing and Big Gains Media. Laura Serna holds a 2026 - 2027 International Master on Wine Tourism Transitions and Innovations (WINTOUR) in Tourism, Marketing & Oenology @ Universitat Rovira i Virgili. With a robust skill set that includes Social Media Marketing, Project Management, Account Management, E-Commerce, Business Development and more. Laura Serna has 3 emails on RocketReach.
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