Laura Serna Email
Senior Information Technology Business Analyst @ Walter Surface Technologies
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Laura Serna Location
- Montreal, QC, CA
Laura Serna Work
- 2021 -now Senior Information Technology Business Analyst @
- 2018 -2021 Senior Information Technology Business Analyst @
- 2014 -2018 Information Technology Manager @
- 2014 -2014 Information Technology Business Analyst @
- 2009 -2014 Business Analyst -Process Champion-Project Manager @
- 2007 -2009 Product Manager- E-Commerce @
- 2001 -2006 Business Analyst and Systems Analyst Consultant @ Various Industries
Laura Serna Education
- DePaul University
M.Sc.
1999-2003 - The University of Texas at El Paso
B.A.
1994-1998 - Tecnológico de Monterrey
High school, bicultural program
1994
Laura Serna Skills
- Business Analysis
- Business Process Improvement
- Project Management
- Data Modeling
- Databases
- Requirements Analysis
- SQL
- Strategy
- Process Improvement
- IT Service Management
- Integration
- Managed Services
- Documentations
- Organization
- Vendor Management
- Cloud Computing
- Virtualization
- Team Leadership
- People Skills
- Analysis
- System Requirements
- Business Requirements
- Software Documentation
- Web Marketing
- VoIP
- System Administration
- Data Center
- Management
- Business Intelligence
- Voice over IP (VoIP)
- Customer Relationship Management Crm
- Microsoft Office
- Voice Over Ip Voip
- ERP Implementations
- ERP Software
Laura Serna Summary
- Laura Serna, based in Montreal, QC, CA, is currently a Senior Information Technology Business Analyst at Walter Surface Technologies. Laura Serna brings experience from previous roles at Joseph Ribkoff Inc., BESTSELLER and ZEROFAIL. Laura Serna holds a 1999 - 2003 M.Sc. @ DePaul University. With a robust skill set that includes Business Analysis, Business Process Improvement, Project Management, Data Modeling, Databases and more. Laura Serna has 1 emails on RocketReach.
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