Laura Scott Email & Phone Number

Chief Operating Officer @ Dialect Communications

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Laura Scott Location

Newcastle upon Tyne, GB

Laura Scott Work

Chief Operating Officer @ (January 2021 - Present)
Director and Co-founder @ Mismex Ltd (May 2023 - Present)
Head of Product, EMEA @ (March 2020 - January 2021)
Head Of Operations @ (April 2014 - March 2020)
Business Development and Marketing Manager @ (April 2012 - April 2014)
Client Relationship Manager (formally Contract Manager) @ (June 2008 - April 2012)
Business Development Consultant @ (April 2006 - June 2008)
Tyneside Tourism Project Officer @ Gateshead Council (May 2005 - April 2006)
Marketing Executive @ (July 2003 - April 2005)

Laura Scott Education

Northumbria University
BA(Hons) (Marketing Management)
2001-2005
Emmanuel College
GCSEs & A Levels

Laura Scott Skills

Agile Methodologies
Amazon Connect
Analytical Skills
Artificial Intelligence (AI)
Azure DevOps
Benchmarking
Business Development
Business Initiatives
Business Planning
Business Process
Business Process Improvement
Business Strategy
Business Transformation
Buy to Let
CRM
CX
Change Management
Complaint Management
Contact Centers
Continuous Improvement
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Journeys
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Daily Operations
E-commerce
Emerging Technologies
Enablement
Executive Leadership
FinTech
Information Technology
Investment Properties
Key Account Management
Key Client Relationships
Key Metrics
Leadership
Leadership Development
Management
Management Consulting
Marketing
Negotiation
New Business Opportunities
New Technology Evaluation
Operational Excellence
Operations Management
Operations Research
Organizational Culture
People Management
Performance Metrics
Presentations
Problem Solving
Process Improvement
Product Design
Product Development
Product Innovation
Product Launch
Product Road Mapping
Product Vision
Project Management
Property Management
Sales
Sales & Marketing
Sales Presentations
Scaleup
Scaling Operations
Service Delivery
Software Development
Software Development Life Cycle (SDLC)
Start-ups
Strategic Partnerships
Strategic Planning
Strategic Services
Strategic operations
Strategy
Team Management
Technical Design
Technical Documentation
Technological Innovation
Technology transformation
Training & Development
User Experience (UX)
User Stories
Vendor Management

Laura Scott Summary

Laura Scott, based in Newcastle upon Tyne, GB, is currently a Chief Operating Officer at Dialect Communications. Laura Scott brings experience from previous roles at Mismex Ltd, EML and Flex-e-card. Laura Scott holds a 2001 - 2005 BA(Hons) in Marketing Management @ Northumbria University. With a robust skill set that includes Agile Methodologies, Amazon Connect, Analytical Skills, Artificial Intelligence (AI), Azure DevOps and more. Laura Scott has 1 emails and 1 mobile phone numbers on RocketReach.