Laura Needham Email & Phone Number
Director, ICT Commercial Operations @ Australian Department of Foreign Affairs and Trade
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Laura Needham Location
- Canberra, ACT, AU
Laura Needham Work
- 2022 - now Director, ICT Commercial Operations @
- 2022 - 2022 Assistant Director, ICT Commercial Engagement @
- 2016 - 2022 Infrastructure Manager @
- 2012 - 2016 Change and Release Manager @
- 2010 - 2012 Change and Release Manager - Federal @
- 2009 - 2010 BAU COORDINATOR L2S (License to Support) @
- 2008 - 2009 CHANGE AND RELEASE MANAGER Application Environment Support @
- 2007 - 2008 SYSTEMS AND ADMINISTRATION SUPPORT BUSINESS IMPROVEMENT GROUP @
- 2007 - 2007 CUSTOMER RESOLUTIONS LIAISON BUSINESS IMPROVEMENT GROUP @
- 2006 - 2007 CHANNEL ADMINISTRATOR @
- 2005 - 2006 TEAM LEADER - ONE CALL CONNECTS ALL @
- 2005 - 2005 SALES CONSULTANT - ONE CALL CONNECTS ALL @
Laura Needham Education
- University of Canberra
Bachelor of Business Informatics (Information Technology)
2011 - 2017 - Erindale College 2003 - 2004
Laura Needham Skills
- Release Management
- IT Service Management
- Configuration Management
- Microsoft Office
- Customer Service
- Change Management
- ITIL
- Service Delivery
- PRINCE2
- Business Development
- Service Management
- Customer Engagement
- Strategy
Laura Needham Summary
- Laura Needham, based in Canberra, ACT, AU, is currently a Director, ICT Commercial Operations at Australian Department of Foreign Affairs and Trade. Laura Needham brings experience from previous roles at Australian Department of Foreign Affairs and Trade, ACCC and CSC. Laura Needham holds a 2011 - 2017 Bachelor of Business Informatics in Information Technology @ University of Canberra. With a robust skill set that includes Release Management, IT Service Management, Configuration Management, Microsoft Office, Customer Service and more. Laura Needham has 1 emails and 1 mobile phone numbers on RocketReach.
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