Client Support Specialist @ (October 2024 - September 2026)
Customer Support Specialist @ Jane.app (August 2023 - May 2024)
Team Lead (Global, Overnights) @ (June 2021 - May 2023)
Team Lead (Junior Support Advisor) @ (June 2020 - June 2021)
Customer Success Guru @ (October 2017 - June 2020)
App Review Specialist @ (October 2019 - March 2020)
Library Assistant @ (January 2015 - September 2017)
Placement Marketing Assistant @ (March 2017 - May 2017)
Placement Marketing Assistant @ (March 2017 - May 2017)
Placement Marketing Assistant @ FuneralTech (January 2016 - April 2016)
Shift Leader @ (September 2009 - May 2014)
Laura McGregor Education
St. Lawrence College
Advertising and Marketing Communications Management
2013-2017
Laura McGregor Skills
Business Requirements
CPI Training
Coaching
Commerce
Communication
Content Marketing
Cross-functional Coordination
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Data Analytics
E-commerce
Employee Learning & Development
Facilitation
Google Analytics
Influencer Marketing
Internal Communications
Key Performance Indicators
Leadership
Maestro
Marketing
Marketing Communications
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
Onboarding
Performance Reviews
Photoshop
Presentation Skills
Problem Solving
Product Marketing
Quality Assurance
Recruiting
Research
Sales
Search Engine Optimization (SEO)
Social Media
Social Media Marketing
Software as a Service (SaaS)
Solution-oriented
Team Leadership
Team Performance
Thrive in A Fast-paced Environment
Time Management
Videography
Web Analytics
Zendesk
Event Planning
Cpr Certified
Mac OS X Server
Thrive in a Fast Paced Environment
Up Selling
Laura McGregor Summary
Laura McGregor, based in Alexandria, ON, CA, is currently a Commercial Operations Specialist at Accuenergy Inc.. Laura McGregor brings experience from previous roles at Self-employed, Trustly, Jane.app and Shopify. Laura McGregor holds a 2013 - 2017 Advertising and Marketing Communications Management @ St. Lawrence College. With a robust skill set that includes Business Requirements, CPI Training, Coaching, Commerce, Communication and more. Laura McGregor has 1 emails and 2 mobile phone numbers on RocketReach.
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