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Laura Matlock Location
Missouri, United States
Laura Matlock Work
Sales and Client Experience Lead- Branch Network Service Director-Midwest Territory @ (January 2026 - Present)
SVP- Sales and Client Experience Lead for Home Lending, Out of Branch Sales and Service and ATM @ (April 2022 - January 2026)
Customer Experience Consultant, Office of the Customer @ (September 2020 - April 2022)
Vice President and Sales and Service Support Manager @ (October 2014 - September 2020)
Vice President and Branch Manager @ (September 2012 - October 2014)
Fundraising Coordinator and Committee Member- Volunteer Position @ (January 2020 - February 2025)
Board of Directors Chair- O'Fallon Family YMCA- Volunteer Position @ (January 2012 - December 2015)
Board of Directors Vice Chair- O'Fallon Family YMCA- Volunteer Position @ (January 2011 - January 2012)
Board of Directors- O'Fallon Family YMCA- Volunteer Position @ (May 2010 - December 2010)
Vice President and Multi Banking Center Manager @ (January 2007 - September 2012)
Chairperson of Board of Directors- Volunteer Position @ Town & Country/Frontenac Chamber of Commerce (December 2009 - December 2011)
Vice President of Business Affairs- Volunteer Position @ Town & Country/Frontenac Chamber of Commerce (January 2009 - December 2009)
Member Board of Directors- Volunteer Position @ (January 2010 - March 2011)
Branch Manager @ (October 2005 - January 2007)
Branch Manager @ (March 2004 - October 2005)
Sales and Service Manager @ (June 2003 - March 2004)
FSR and Assistant Branch Manager @ (February 2000 - June 2003)
Laura Matlock Education
Missouri Southern State University
Bachelor of Science (Psychology)
1997-2001
Purdy High School
General Studies
1994-1997
Cornell University
Performance Leadership Certificate
2023
Laura Matlock Skills
Customer Satisfaction
Employee Recognition
Customer Experience
Customer Engagement
Employee Engagement
Data Analysis
Communication
Banking
Small Business Lending
Loans
Consumer Lending
Credit
Commercial Lending
Commercial Banking
Credit Analysis
Retail Banking
Lines Of Credit
Loan Origination
Coaching
Branch Management
Leadership
Management
Sales
Cross Selling
Deposits
Sales Management
Treasury Management
Laura Matlock Summary
Laura Matlock, based in Missouri, United States, is currently a Sales and Client Experience Lead- Branch Network Service Director-Midwest Territory at PNC. Laura Matlock brings experience from previous roles at PNC. Laura Matlock holds a 1997 - 2001 Bachelor of Science in Psychology @ Missouri Southern State University. With a robust skill set that includes Customer Satisfaction, Employee Recognition, Customer Experience, Customer Engagement, Employee Engagement and more. Laura Matlock has 2 emails and 1 mobile phone numbers on RocketReach.
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