Laura Martins's Location
La Trinidad, Provincia de Buenos Aires, AR
Laura Martins's Work
- HEAD OF WHOLESALE OPERATIONS @ HSBC
- Head of Wholesale Client Services @ HSBC
- KYCs Head - Global Banking and Markets @ HSBC
- Capacity and Contact Management — Dialer administration @ American Express
- Command Center - Manager @ TTEC
- Team Leader Workforce Planning @ TTEC
- Specialist Global Command Center @ TTEC
Laura Martins's Education
- Universidad de Belgrano
Postgrado CC Management
2016 - 2016 - University of Buenos Aires
Image and Sound design
2000 - 2003
Laura Martins's Skills
- Proactive Monitoring
- Cisco Technologies
- People Management
- Reporting And Analysis
- Fully bilingual English
- Workforce Planning
- Call Center Administration
- Team Management
- Dialer Management
- Process Improvement
Laura Martins's Summary
Laura Martins, based in La Trinidad, Provincia de Buenos Aires, AR, is currently a HEAD OF WHOLESALE OPERATIONS at HSBC, bringing experience from previous roles at HSBC, HSBC Global Banking and Markets, American Express and TeleTech. Laura Martins holds a 2016 - 2016 Postgrado CC Management @ Universidad de Belgrano. With a robust skill set that includes Proactive Monitoring, Cisco Technologies, People Management, Reporting And Analysis, Fully bilingual English and more, Laura Martins contributes valuable insights to the industry. Laura Martins has 2 emails on RocketReach.
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