Laura MacKenzie Email
Global Service Delivery Manager @ Getronics
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Laura MacKenzie Location
- Wemyss Bay, GB
Laura MacKenzie Work
- Global Service Delivery Manager @ (March 2017 - Present)
- EMEA Service Delivery Manager @ (January 2014 - February 2017)
- Service Delivery Manager @ (January 2008 - December 2013)
- Project Manager @ (March 2006 - December 2007)
- Customer Account Advocate @ (January 2004 - January 2006)
- Learning and Logistics Co-ordinator @ (January 2003 - January 2004)
- Customer Delivery Partner @ (January 2000 - January 2003)
- PA to Infrastructure Manager @ (January 1999 - January 2000)
Laura MacKenzie Education
- Glasgow Caledonian University
BA (Hons) (European Business Studies)
1994-1999 - Williamwood High School 1988-1994
Laura MacKenzie Skills
- Service Delivery
- IT Service Management
- PRINCE2
- ITIL
- Service Management
- Sla
- Project Delivery
- Outsourcing
- Vendor Management
- Managed Services
- Process Management
- Problem Management
- IT Operations
- Business Process Improvement
- Incident Management
- IT Outsourcing
- Service Improvement
- Service Desk
- IT Strategy
- Infrastructure
- Team Management
- Transition Management
- Service-Level Agreements (SLA)
- Leadership
- Power
- Public Speaking
- Data Center
- Logistics
- Strategic Planning
- Microsoft Office
- Service Level Agreements Sla
- Service Level Agreements
Laura MacKenzie Summary
- Laura MacKenzie, based in Wemyss Bay, GB, is currently a Global Service Delivery Manager at Getronics. Laura MacKenzie brings experience from previous roles at Getronics and Sanmina-SCI. Laura MacKenzie holds a 1994 - 1999 BA (Hons) in European Business Studies @ Glasgow Caledonian University. With a robust skill set that includes Service Delivery, IT Service Management, PRINCE2, ITIL, Service Management and more. Laura MacKenzie has 2 emails on RocketReach.
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