Laura Jacques Email & Phone Number
Operations Director @ Xenith - Intelligent Content Services
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Laura Jacques Location
- Canvey Island, GB
Laura Jacques Work
- Operations Director @ (November 2025 - Present)
- Head of Service @ (January 2019 - December 2025)
- Service Manager @ (January 2017 - December 2018)
- Helpdesk Manager @ (January 2015 - December 2016)
- MPS Team Leader @ (November 2013 - December 2014)
- Managed Print Services Operative @ (July 2012 - October 2013)
- Admin Assistant and Sales Consultant @ (March 2012 - July 2012)
- Data Entry Clerk @ (February 2010 - March 2012)
- Retail Disputes Telephony Customer Service Assistant @ (October 2009 - February 2010)
Laura Jacques Education
- University of Essex
CertHE (Business Administration, Management and Operations)
2025-2026 - SEEVIC College
A levels (3 )
2007-2009 - Cornelius Vermuyden
GSCE's (11 A - C grades)
2001-2007
Laura Jacques Skills
- Account Management
- Asbestos Awareness
- B2B
- CRM
- Client Onboarding
- Close Attention to Detail
- Communication
- Computers
- Continuous Improvement
- Customer Experience
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Entry
- Databases
- Fire Safety
- First Aid
- Front Office Operations
- Health & Safety
- Help Desk Support
- ITIL
- ITIL Process
- Leadership
- Leadership Development
- Logical Thinker
- Managed Print Services
- Managed Services
- Management
- Microsoft Excel
- Microsoft Office
- Multi Tasking
- Net Promoter Score
- Operations Management
- Outlook
- Process Improvement
- Report Writing
- Reporting & Analysis
- Sales
- Service Desk
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Telephone Skills
- Training
- Troubleshooting
Laura Jacques Summary
- Laura Jacques, based in Canvey Island, GB, is currently a Operations Director at Xenith. Laura Jacques brings experience from previous roles at Xenith. Laura Jacques holds a 2025 - 2026 CertHE in Business Administration, Management and Operations @ University of Essex. With a robust skill set that includes Account Management, Asbestos Awareness, B2B, CRM, Client Onboarding and more. Laura Jacques has 1 emails and 2 mobile phone numbers on RocketReach.
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