Laura Hughes's Location
Irving, TX, US
Laura Hughes's Work
- Principal Architect @ VoiceFoundry
- Vice President and Product Owner Contact Center Technology @ Chase
- Assistant Vice President Contact Center Project Execution-Analytics @ Bank of America
- IT Risk Management: Third Party Oversight @ JPMorgan Chase & Co.
- Operations Unit Manager: Mortgage Bank @ JPMorgan Chase & Co.
- Business Application Consultant @ Aspect Software
- Senior AVP Contact Center @ Citi
Laura Hughes's Education
- University of Texas at Arlington
Bachelors Degree (Psychology)
2001 - 2005
Laura Hughes's Skills
- Management
- Business Analysis
- SharePoint
- Vendor Management
- SDLC
- SME
- Process Improvement
- Disaster Recovery
- Visio
- Call Center
Laura Hughes's Summary
Laura Hughes, based in Irving, TX, US, is currently a Principal Architect at VoiceFoundry, bringing experience from previous roles at Chase, Bank of America and JPMorgan Chase & Co.. Laura Hughes holds a 2001 - 2005 Bachelors Degree in Psychology @ University of Texas at Arlington. With a robust skill set that includes Management, Business Analysis, SharePoint, Vendor Management, SDLC and more, Laura Hughes contributes valuable insights to the industry. Laura Hughes has 2 emails on RocketReach.
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