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Laura Gohl Location
Colorado Springs, CO, US
Laura Gohl Work
2023 -now Director of Business Operations @
2022 -2023 Head of Owner Services and Quality Assurance @
2021 -2022 Quality Assurance Manager @
2007 -now Founder and Head of Operations and Customer Success @
2018 -2021 Quality Control and Customer Support Agent @
2004 -2006 Information Technology Help Desk Manager @
2000 -2004 Operations Manager @
Laura Gohl Education
Colorado State University
Laura Gohl Skills
Team Leadership
Customer Service Management
Training
Customer Satisfaction
Project Management
Microsoft Office
Microsoft Excel
Troubleshooting
Supervisory Skills
Jira
Teamwork
Help Desk Support
Customer Relationship Management (CRM)
Process Improvement
Employee Training
Hiring
Customer Escalation Management
Productivity Improvement
Debt Collection
Quality Assurance Management
Operations Management
Critical Thinking
Data Analysis
SOP Development
KPI Reporting
WordPress
Organization Skills
Customer Service
Team Building
Resorts
Tourism
Rentals
Management
Vacation
Budgets
Sales
Project Planning
Online Marketing
Time Management
Marketing Strategy
Social Media
New Business Development
Strategic Planning
Problem Solving
Communication
Leadership
Analytical Skills
Auditing
Customer Service Operations
Quality Assurance
Laura Gohl Summary
Laura Gohl, based in Colorado Springs, CO, US, is currently a Director of Business Operations at KOALA. Laura Gohl brings experience from previous roles at KOALA, Sun or Snow Vacation Rentals and RedWeek.com. Laura Gohl holds a Colorado State University. With a robust skill set that includes Team Leadership, Customer Service Management, Training, Customer Satisfaction, Project Management and more. Laura Gohl has 3 emails and 2 mobile phone numbers on RocketReach.
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