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Laura Farrell Location
United Kingdom
Laura Farrell Work
Head of Simplification and Transformation, Consumer Lending @ (January 2026 - Present)
Head of Home Operations @ (November 2023 - April 2026)
Head of Conversational Banking @ (November 2022 - January 2024)
Head Of Business Development @ (May 2021 - February 2023)
Head of Customer Contact North West @ (October 2020 - May 2021)
Head of Connect Chester @ (February 2019 - October 2020)
SVP, Head of Customer Service @ (October 2016 - October 2020)
Head of Customer Service, Fraud Operations and Collections @ (August 2015 - October 2016)
SVP, Head of Quality Assurance and Control for Customer Service and Risk Operations @ (July 2013 - July 2015)
SVP, Head of Control, Compliance and Projects for Customer Service Operations @ (November 2010 - July 2013)
Laura Farrell Education
Liverpool John Moores University
Bachelor of Arts - BA (HISTORY)
Laura Farrell Skills
Credit Cards
Banking
Financial Services
Process Improvement
Credit
Risk Management
Credit Risk
Credit Analysis
Financial Risk
Operational Risk Management
Management
Relationship Management
Retail Banking
Consumer Lending
Commercial Banking
Loans
Operational Risk
Portfolio Management
AML
Strategic Planning
Microsoft Excel
Business Strategy
Laura Farrell Summary
Laura Farrell, based in United Kingdom, is currently a Head of Simplification and Transformation, Consumer Lending at Lloyds Banking Group. Laura Farrell brings experience from previous roles at Lloyds Banking Group. Laura Farrell holds a Bachelor of Arts - BA in HISTORY @ Liverpool John Moores University. With a robust skill set that includes Credit Cards, Banking, Financial Services, Process Improvement, Credit and more. Laura Farrell has 1 emails on RocketReach.
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