Senior Program Manager🔹Amazon Business Operations🔹 Program Management Office @ (April 2024 - October 2024)
Project Manager🔹Consumer Customer Support Service🔹$4.8M Savings Delivered @ (October 2021 - April 2024)
Program Manager🔹Relay Payments and Disputes🔹Cleared 30K Dispute Backlog @ (August 2020 - October 2021)
Carrier Manager🔹Middle Mile Transportation @ (January 2020 - July 2020)
Service Manager and SAP Trainer🔹300+ Trained in SAP🔹800+ Customer Base @ (December 2016 - December 2019)
Divison Officer and Instructor🔹300HRS+ Trained Delivered🔹 Managed 17 Sailor @ (December 2011 - November 2016)
Laura Education
University of Rhode Island
Master of Business Administration (M.B.A.) (MBA)
2015-2016
United States Naval Academy
Bachelor's of science (English and Russian)
2006-2010
Laura Summary
Laura, based in Mount Juliet, TN, US, is currently a Customer Success Director at GoDocs. Laura brings experience from previous roles at GoDocs and Amazon. Laura holds a 2015 - 2016 Master of Business Administration (M.B.A.) in MBA @ University of Rhode Island. Laura has 5 emails and 2 mobile phone numbers on RocketReach.
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