Laura Daniel Email
Sr. Manager Contact Center @ Serenity Lane
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Laura Daniel Location
- Roseburg, OR, US
Laura Daniel Work
- Sr. Manager Contact Center @ (February 2026 - Present)
- Director of Operations @ (July 2020 - September 2025)
- Program Manager @ (July 2013 - July 2020)
Laura Daniel Education
- Cuesta College
Liberal Arts and Sciences/Liberal Studies
2011-2013
Laura Daniel Skills
- Account Management
- Analytical Skills
- Business Analysis
- Business Development
- Business Intelligence (BI)
- Business Process Improvement
- CRM Databases
- Change Management
- Coaching
- Communication
- Contact Centers
- Customer Acquisition
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Analysis
- Databases
- Easily Adaptable
- Employee Engagement
- Financial Analysis
- Interpersonal Skills
- Leadership
- Leadership Development
- Lean Six Sigma
- Management
- Managing Managers
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Operations Management
- Outsourcing
- Problem Solving
- Program Management
- Project Management
- Root Cause Analysis
- Strategic Leadership
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Telecommunications
- Training
- Training & Development
- Troubleshooting
- Zendesk
Laura Daniel Summary
- Laura Daniel, based in Roseburg, OR, US, is currently a Sr. Manager Contact Center at Serenity Lane. Laura Daniel brings experience from previous roles at FCR. Laura Daniel holds a 2011 - 2013 Liberal Arts and Sciences/Liberal Studies @ Cuesta College. With a robust skill set that includes Account Management, Analytical Skills, Business Analysis, Business Development, Business Intelligence (BI) and more. Laura Daniel has 1 emails on RocketReach.
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Top Serenity Lane Employees
Lisa Steele
Chief Operating Officer
Portland, OR, US
Kate York
Director of Admissions and Business Development
Lake Oswego, OR, US
Serenity Lane
Director of Marketing
Eugene, OR, US
Allen Hall
Facilities Director
Eugene, OR, US
Laura Daniel
Sr. Manager Contact Center
Roseburg, OR, US
Sue Nicholson
Director of Medical Operations
Eugene, OR, US
Peter Asmuth
President and CEO
Eugene, OR, US
Christopher Martin
Human Resources Director
Eugene, OR, US
Suzanne Graf
Director Of Marketing And Development
Eugene, OR, US
Jena Shlegeris
Peer Support Specialist
Bend, OR, US
Frederick Staten
Outpatient Clinical Director
Portland, OR, US
Jessica Robinson
Talent Acquisition Specialist
Harrisburg, OR, US
Maureen McCarthy
Outreach Manager
Redmond, OR, US
Christina Sherrod
Senior Human Resources Generalist
Harrisburg, OR, US
Stephanie Axley-Cordial
Marketing and Communications Manager
Eugene, OR, US
Mason Marin
Outreach Manager
Eugene, OR, US
Pete Kerns
President and CEO
Eugene, OR, US
Michael Carnevale
Medical Director
Eugene, OR, US
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