Laura Corredera Email
Head of Business Ops @ Mailinblack
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Laura Corredera Location
- Marseille, FR
Laura Corredera Work
- Head of Business Ops @ (January 2025 - Present)
- Head of Customer Success @ (January 2015 - December 2024)
- Chef de Projet Customer Care - Chargée de Relation Client @ (September 2012 - December 2014)
- Commerciale Sédentaire B to B @ MailInBlack Anti-Spam (August 2010 - August 2012)
Laura Corredera Education
- ESTC (Ecole des Sciences et Techniques Commerciales)
Master 2 Manager du développement Commercial
2012-2013 - ESTC (Ecole des Sciences et Techniques Commerciales)
Master 1 Responsable du développement Commercial
2011-2012
Laura Corredera Skills
- Accompagnement
- Amélioration des processus
- Analyse des besoins
- Assistance technique
- Communication marketing
- Conception de l’expérience client
- Conseil
- E-commerce
- Expérience client
- Formation
- Formation en ligne
- Gestion de la relation client (CRM)
- Gestion de l’expérience client
- Gestion de projet
- Gestion du service client
- Gestion d’équipe
- HTML
- Logiciel en tant que Service (SaaS)
- Management
- Management transversal
- Microsoft Office
- Microsoft Outlook
- Planification stratégique
- Relations clients
- Répartition de charge
- Résolution de problèmes
- Sales Manager
- Service client
- Suivi des problèmes
- Support client
Laura Corredera Summary
- Laura Corredera, based in Marseille, FR, is currently a Head of Business Ops at Mailinblack. Laura Corredera brings experience from previous roles at Mailinblack and MailInBlack Anti-Spam. Laura Corredera holds a 2012 - 2013 Master 2 Manager du développement Commercial @ ESTC (Ecole des Sciences et Techniques Commerciales). With a robust skill set that includes Accompagnement, Amélioration des processus, Analyse des besoins, Assistance technique, Communication marketing and more.
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