Laura Able Email
Head of Customer Service @ Acushnet Europe
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Laura Able Location
- Cambridge, GB
Laura Able Work
- 2025 - now Head of Customer Service @
- 2023 - 2025 Chief Experience Officer @
- 2022 - 2023 Customer Success Director @
- 2017 - 2022 Head of Customer Experience @
- 2006 - 2017 Global Customer Experience Manager @
- 2002 - 2005 Commercial Manager @ Tenza Technologies Limited
- 1999 - 2002 Commercial Director @ Buralls of Wisbech
- 1994 - 1999 Commercial Manager @ Herbert & Sons Limited
- 1990 - 1994 Internal Sales Manager @
Laura Able Education
- Cambridge Judge Business School
(Strategic Thinking for the CXO)
2023 - 2023 - The CX Academy
Diploma (Customer Experience)
- APMG-International
(Change Management)
- Cranfield School of Management
(Customer Experience Strategy)
- Huntingdon Regional College
Diploma in Management Studies (Business Administration and Management, General)
Laura Able Skills
- Business Process Improvement
- Customer Experience
- Change Management
- Project Management
- Operations Management
- Salesforce.com
- Cross-functional Team Leadership
- International Sales
- Key Account Management
- Account Management
- B2B
- New Business Development
- Customer Service
- Sales Management
- Sales
- Product Management
- Product Development
- Direct Sales
- Business Strategy
- Oracle E-Business Suite
- Program Management
- Web Services
- Service Delivery
- Customer Insight
- Customer Journey Mapping
- Customer Retention
- Customer Satisfaction
- Contact Center Operations
- Customer Contact
- Leadership
- Management
- Business Development
- Oracle E Business Suite
- Strategy
- Cross Functional Team Leadership
- Business to Business B2b
Laura Able Summary
- Laura Able, based in Cambridge, GB, is currently a Head of Customer Service at Acushnet Europe Ltd. Laura Able brings experience from previous roles at Global Inkjet Systems Ltd (GIS) and Domino Printing. Laura Able holds a 2023 - 2023 Cambridge Judge Business School. With a robust skill set that includes Business Process Improvement, Customer Experience, Change Management, Project Management, Operations Management and more.
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