Community Support Specialist @ (April 2015 - June 2017)
Research Analyst @ (October 2012 - April 2015)
Application Support @ (August 2010 - July 2012)
Customer Service Representative @ (March 2009 - April 2010)
Latoya Bruce Education
Illinois Institute of Art
Bachelor of Arts (B.A.) (Fashion Marketing and Management)
2005-2008
Latoya Bruce Skills
ACD
Adobe Acrobat
Analytical Skills
Brand Loyalty
Building Relationships
CRM
Call Center
Call Center Administration
Call Center Development
Call Centers
Contact Center Management
Contact Centers
Customer Analysis
Customer Experience
Customer Experience Management
Customer Retention
Customer Satisfaction
Customer Support
Dispute Resolution
Escalation
Feedback
FinTech
Fraud Detection
Fraud Investigations
Fraud Prevention
Inbound Marketing
Investigation
Key Performance Indicators
Make Things Happen
Marketing Strategy
Net Promoter Score
Reg E
SMS
Timelines
Latoya Bruce Summary
Latoya Bruce, based in Chicago, IL, US, is currently a Disputes Operations Analyst- Customer Success at Juice Financial. Latoya Bruce brings experience from previous roles at Venmo, Uber, CareerBuilder.com and Enova Financial Management. Latoya Bruce holds a 2005 - 2008 Bachelor of Arts (B.A.) in Fashion Marketing and Management @ Illinois Institute of Art. With a robust skill set that includes ACD, Adobe Acrobat, Analytical Skills, Brand Loyalty, Building Relationships and more. Latoya Bruce has 1 emails and 1 mobile phone numbers on RocketReach.
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