Bachelor of Arts (B.A.) (Fashion Marketing and Management)
2005-2008
Latoya Bruce Skills
Customer Experience
Call Center
Customer Retention
Escalation
Call Center Administration
Customer Satisfaction
Contact Center Management
Net Promoter Score
Building Relationships
ACD
Customer Experience Management
Contact Centers
Customer Support
Customer Analysis
Call Center Development
Inbound Marketing
Marketing Strategy
Key Performance Indicators
Feedback
Call Centers
SMS
CRM
Brand Loyalty
Latoya Bruce Summary
Latoya Bruce, based in Chicago, IL, US, is currently a Disputes Operations Analyst- Customer Success at Juice Financial. Latoya Bruce brings experience from previous roles at Venmo, Uber, CareerBuilder.com and Enova Financial Management. Latoya Bruce holds a 2005 - 2008 Bachelor of Arts (B.A.) in Fashion Marketing and Management @ Illinois Institute of Art. With a robust skill set that includes Customer Experience, Call Center, Customer Retention, Escalation, Call Center Administration and more. Latoya Bruce has 1 emails and 1 mobile phone numbers on RocketReach.
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