Lashunda M. Email
Customer Success Documentation Lead @ Sonic Foundry Inc.
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Lashunda M. Location
- Madison, WI, US
Lashunda M. Work
- 2022 -now Customer Success Documentation Lead @
- 2017 -2022 Technical Documentation Manager @
- 2003 -2017 Technical Documentation Specialist @
- 1999 -2001 System Test Engineer @
- 1997 -1999 Senior Test Engineer, ATM Switching Group @ Bay Networks/Nortel Networks
- 1996 -1997 Test Engineer, LAN Switching Division @
- 1993 -1995 Tech Support and Engineering Trainee @
Lashunda M. Education
- University of Wisconsin-Stout
Master of Science - MS
2022-2024 - University of Wisconsin-Stout 2020-2021
- University of Wisconsin-Madison 2002-2004
- UC Berkeley Electrical Engineering & Computer Sciences (EECS)
Bachelor of Science - BS
1988-1993
Lashunda M. Skills
- Instructional Design
- Project Planning
- Usability Testing
- Software Documentation
- Product Management
- HTML
- Telecommunications
- Streaming Media
- Software
- Online Help
- Release Notes
- Perl
- Testing
- Troubleshooting
- Visio
- Technical Writing
- Content Management
- Technical Communication
- Technical Documentation
- Enterprise Software
- Agile Methodologies
- User Documentation
- Information Development
- Confluence
- RoboHelp
- Scrum
- Project Management
- Operations Management
- Agile Project Management
- Editing
- Copy Editing
- Race Relations
- Interpersonal Communication
- Difficult Situations
- Communication
- Jira
- Software Industry
- Leadership
- MadCap Flare
- Doc-to-Help
- Adobe InDesign
- Camtasia
- HTML5
- Community Organizing
- Online Help Development
- Dreamweaver
- WordPress
- Career Development Coaching
- People Development
- Organizational Communication
Lashunda M. Summary
- Lashunda M., based in Madison, WI, US, is currently a Customer Success Documentation Lead at Sonic Foundry Inc.. Lashunda M. brings experience from previous roles at Sonic Foundry Inc., Sonic Foundry, Network Equipment Technologies and Bay Networks/Nortel Networks. Lashunda M. holds a 2022 - 2024 Master of Science - MS @ University of Wisconsin-Stout. With a robust skill set that includes Instructional Design, Project Planning, Usability Testing, Software Documentation, Product Management and more. Lashunda M. has 1 emails on RocketReach.
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Lashunda M.
Customer Success Documentation Lead
Madison, WI, US
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