Account Support Executive @ (January 1996 - January 2001)
Senior Program Manager, Customer Services @ (January 1993 - January 1995)
Larry Sapp Education
Control Data Institute, St. Louis Missouri
Degree (Computer Terminal Technology)
1977
Illinois Central College
Completion Certificates In:
Larry Sapp Skills
Account Management
Active Listening
Analysis
B2B
Budgeting
Budgets
Business Analysis
Business Development
Business Operations
Business Process Improvement
Business Relationship Management
CRM
Call Center
Call Centers
Client Relations
Coaching
Contract Management
Contract Negotiation
Customer Engagement
Customer Profitability
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Employee Management
Escalations Management
Leadership
Managed Services
Management
Microsoft Office
Negotiation
Net Promoter Score
New Business Development
Operations Management
Oral Communication
Presentations
Problem Solving
Process Improvement
Professional Services
Program Development
Program Management
Project Management
Project Oversight
Retail
Root Cause Analysis
Sales
Sales Operations
Service Delivery
Software Documentation
Solution Selling
Strategic Accounts
Strategic Planning
Team Building
Team Leadership
Telecommunications
Troubleshooting
Vendor Management
Customer Relationship Management Crm
Customer Relationship Management
Larry Sapp Summary
Larry Sapp, based in Dayton, OH, US, is currently a Customer Care Unit Manager at Assurant. Larry Sapp brings experience from previous roles at Comcast Business and NCR Corporation. Larry Sapp holds a Degree in Computer Terminal Technology @ Control Data Institute, St. Louis Missouri. With a robust skill set that includes Account Management, Active Listening, Analysis, B2B, Budgeting and more. Larry Sapp has 1 emails and 1 mobile phone numbers on RocketReach.
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