Larry Novak Email & Phone Number
Director of Customer Service Operations @ City of Ocala
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Larry Novak Location
- Ocala, FL, US
Larry Novak Work
- Director of Customer Service Operations @ (October 2005 - Present)
Larry Novak Education
- Brooklyn College
BA
1972-1977 - Brooklyn College
Bachelor's degree
Larry Novak Skills
- Analysis
- Budgets
- Business Process Improvement
- Call Center Administration
- Coaching
- Communication
- Computer Literacy
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Contract Management
- Contract Negotiation
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Entry
- Education/Training
- Event Planning
- Government
- Interpersonal Skills
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Products
- Negotiation
- Online Data Entry
- Operations Management
- Problem Solving
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Public Speaking
- Sales
- Spreadsheets
- Strategic Planning
- Strategic Thinking
- Supervisory Skills
- System Administration
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Written Communication
- Training
- Strategy
- Marketing
- Research
- Microsoft Word
- Extensive Banking/Finance Experience
- Vendor Management
- Energy
- Organizational Development
- Employee Relations
- Change Management
- Policy
- Call Centers
- Performance Management
Larry Novak Summary
- Larry Novak, based in Ocala, FL, US, is currently a Director of Customer Service Operations at City of Ocala. Larry Novak holds a 1972 - 1977 BA @ Brooklyn College. With a robust skill set that includes Analysis, Budgets, Business Process Improvement, Call Center Administration, Coaching and more. Larry Novak has 1 emails on RocketReach.
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