Administrative Support Team Lead @ Canada Life Assurance (August 2002 - November 2003)
Larry Gaspar Education
Durham College
Business Administration (Management and Operations)
2002-2004
Larry Gaspar Skills
Account Management
Agile Project Management
Analysis
Backlog Management
Business Administration
Business Process
Business Process Improvement
Business Relationship Management
Business Reviews
Change Management
Coaching
Communication
Continuous Improvement
Customer Experience
Customer Experience Analysis
Customer Experience Strategy
Customer Focus
Customer Journey Mapping
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Data Storytelling
Facilities Management
Interpersonal Skills
Inventory Management
Key Performance Indicators
Leadership
Lean Management
Lean Process Improvement
Lean Six Sigma
Lean Thinking
Logistics
Management
Microsoft Excel
Microsoft Office
Multi-site
Net Promoter Score
Objectives and Key Results (OKRs)
Operations Management
Oral Communication
Organizational Change Management
P&L Budget Management
Performance Management
Presentations
Print Management
Problem Solving
Process Improvement
Process Optimization
Purchasing
Remote Team Management
Resource Allocation
SAP
SAP Implementation
Sales
Salesforce Service Cloud
Salesforce.com Administration
Scaling Agile
Scrum
Service-Level Agreements (SLA)
Six Sigma Green Belt
Social Media
Staff Development
Support Documentation
Survey Design
Team Building
Team Leadership
Team Performance
Time Management
Training
Using Agile Methodologies
Vendor Management
Voice of the Customer Analysis
Workforce Management
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Managed Print Services
Customer Relationship Management Crm
Customer Relationship Management
Larry Gaspar Summary
Larry Gaspar, based in Burlington, ON, CA, is currently a Global Customer Service Manager at Thordon Bearings Inc.. Larry Gaspar brings experience from previous roles at Lloyd's Register. Larry Gaspar holds a 2002 - 2004 Business Administration in Management and Operations @ Durham College. With a robust skill set that includes Account Management, Agile Project Management, Analysis, Backlog Management, Business Administration and more. Larry Gaspar has 2 emails and 1 mobile phone numbers on RocketReach.
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