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Lanette Location
Bedford, NH, US
Lanette Work
Philanthropy Officer @ (June 2025 - Present)
Director and Head of Customer Success (US) @ (September 2021 - November 2023)
Director, Post Go-Live Services, Support and Client Services (Customer Success) (Global) @ (April 2016 - September 2021)
Senior and Principal Talent Management Consultant @ (June 2011 - March 2016)
HRIS Manager @ (May 2005 - April 2011)
Office Manager @ (October 2000 - May 2005)
Executive Assistant @ (December 1998 - October 2000)
Lanette Education
Southern New Hampshire University
Master of Science - MS (Organizational Leadership)
2021-2024
Southern New Hampshire University
Bachelor of Science - BS (Business Administration/Organizational Leadership)
Lanette Skills
Attention to Detail
SAP HR
Microsoft Office
Customer Relationship Management (CRM)
Team Leadership
SaaS
Team Motivation
Goal Setting
Client Relations
Customer Success
Problem Solving
Customer Experience
Customer Retention
Emotional Intelligence
Employee Recognition
Client Services
Strategic Planning
Customer Service
People Management
Project Scope Development
Revenue Recognition
Account Management
Hotel Management
Team Building
Operations Management
Customer Satisfaction
Time Management
Human Resources Information Systems (HRIS)
Employee Training
Employee Engagement
Consulting
Project Management
Software Configuration Management
Communication
Talent Management
HRIS
Performance Management
Leadership Development
Management Consulting
Leadership
Change Management
Strategy
Human Resources
Training
Personnel Management
Employee Benefits
Succession Planning
Organizational Development
Talent Acquisition
Management
Human Resources (HR)
Customer Service Management
Lanette Summary
Lanette, based in Bedford, NH, US, is currently a Philanthropy Officer at Families in Transition. Lanette brings experience from previous roles at Proactis, HRIZONS, an HR Cloud Company, HRIZONS and Denihan Hospitality Group. Lanette holds a 2021 - 2024 Master of Science - MS in Organizational Leadership @ Southern New Hampshire University. With a robust skill set that includes Attention to Detail, SAP HR, Microsoft Office, Customer Relationship Management (CRM), Team Leadership and more. Lanette has 2 emails and 1 mobile phone numbers on RocketReach.
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