Lane Visage Email & Phone Number

Director of Customer Service @ USC Information Technology Services (ITS)

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Lane Visage Location

Phoenix, AZ, US

Lane Visage Work

Lane Visage Education

Western International University
Master of Business Administration (M.B.A.) (Business)
2011-2014
Western International University
BS (Business)
2004-2009

Lane Visage Skills

Leadership
Process Improvement
Technical Support
SharePoint
Help Desk Support
IT Operations
ITIL
Active Directory
IT Management
Visio
Software Documentation
System Administration
Disaster Recovery
Vendor Management
Troubleshooting
Service Desk
Windows 7
Call Centers
Computer Hardware
Access
Incident Management
XP
SDLC
Call Center
Microsoft Office
ITIL v3 Foundations Certified
Windows XP
SQL
Project Management
BPO
Customer Relationship Management Crm
Team Building
International Business
Technical Assistance
Interaction Management
Sales
Cost
Students
Translation
Mentoring
Performance Metrics
Support Teams
Oversight
Executive Oversight
Service Centers
Transformational Leadership
Non Technical
Contact Centers
Cross Functional Team Leadership
Leveling
Facilitation
Escalation Resolution
Customer Support
Task Completion
Issue Resolution
Management
Revenue
Design
Coaching
Tempe
Chat
CRM
Integration
IT Service Management
IT Strategy
Agility
Process Automation
Hdi
Outages
Networking
System
Business Services
Relationship Management
Team Leadership
Reports
Strategy
Workforce Management
Budgeting
Operations Management
Budget Management
Strategic Leadership
Training
Customer Service
Incident
Stakeholders
Service Delivery
Problem Management
Provisioning
Results Driven Leader
Information Technology
Raising
Notification
Persuasiveness
Dynamic Leadership
Communication
Resource Management
Business Operations
Strategic Planning
Institutions
Cost Savings
Consolidating
Operations
Suite
Resourceful
Microsoft Access
Telecommuting
Apollo
Microsoft Certified Professional
Service Management
Business Process Improvement
Project
Training Programs
Seat
LinkedIn
Responsibility
Internal Audit
Yellow Belt
Policies and Procedures
Phoenix
International
Cross Training
History
Support Center
Flexible Scheduling
Team Performance
Scrum
Technical Capabilities
Concurrent
Arizona
S&p
Issue Management
Customer Experience Management
Business Continuity
Program Management
Agents
Independent Contributor
Foundations
Meetings
Mergers and Acquisitions
Self Help
Customer Relationship Management
Key Performance Indicators
Client Services

Lane Visage Summary

Lane Visage, based in Phoenix, AZ, US, is currently a Director of Customer Service at USC Information Technology Services (ITS). Lane Visage brings experience from previous roles at Technology at Arizona State University, Oh One Eight - Coffee and Create, University of Phoenix and Apollo Group. Lane Visage holds a 2011 - 2014 Master of Business Administration (M.B.A.) in Business @ Western International University. With a robust skill set that includes Leadership, Process Improvement, Technical Support, SharePoint, Help Desk Support and more. Lane Visage has 3 emails and 1 mobile phone numbers on RocketReach.