Lance Spicher Email & Phone Number
Customer Excellence Manager @ StoneArch Logistics, LLC.
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Lance Spicher Location
- Minneapolis, MN, US
Lance Spicher Work
- Customer Excellence Manager @ (February 2025 - Present)
- Sales Operations Supervisor @ (February 2022 - March 2025)
- Customer Engagement Specialist @ (October 2020 - February 2022)
- Account Executive @ (June 2014 - August 2020)
- Account Manager @ (November 2013 - March 2014)
- Cook @ Mc's Dugout (January 2010 - January 2013)
Lance Spicher Education
- St. Cloud State University
Biology (Chemistry)
2006-2010 - Lakeville Senior High 2001-2003
- Russian Education
Lance Spicher Skills
- Rail Transport
- Key Performance Indicators
- Customer Relationship Management (CRM)
- Customer Service
- Sales
- Customer Satisfaction
- Time Management
- Team Building
- Microsoft Excel
- Social Networking
- Teamwork
- Food
- Leadership
- Microsoft Office
- Cooking
- Microsoft Word
- PowerPoint
- Social Media
- Training
- Project Coordination
- Service Coordination
- Account Management
- Logistics
- Analytical Skills
- Attention to Detail
- Budgeting
- Build Strong Relationships
- Building Trust
- Business Development
- Business Meetings
- Business Reviews
- Coaching
- Collaborative Problem Solving
- Collaborative Style
- Communication
- Conflict Resolution
- Consultative Approach
- Continuous Improvement
- Critical Thinking
- Cross-Functional Team Management
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Experience
- Customer Interaction
- Customer Negotiations
- Customer Retention
- Customer Service Management
- Customer Success
- Customer Support
- Deadline Management
- Delivery Performance
- Diplomacy
- Direct Sales
- Dispute Resolution
- Emotional Intelligence
- Freight Brokerage
- Freight Forwarding
- Interpersonal Skills
- Key Metrics
- Knowledge Sharing
- Lead Generation
- Lead Qualification
- Leadership Development
- Management
- Negotiation
- Networking
- New Business Development
- Operational Activities
- Operational Excellence
- Operational Planning
- Operations
- Oral Communication
- Organization Skills
- Performance Reviews
- Persistence
- Pricing Strategy
- Priority Management
- Problem Solving
- Project Management
- Relationship Building
- Resolving Issues
- Sales Operations
- Sales Performance
- Skill Development
- Strategic Accounts
- Strategic Customer Development
- Strategic Partnerships
- Strategic Relationships
- Strategic Thinking
- Strategy Implementation
- Supervisory Skills
- Talent Management
- Team Leadership
- Team Motivation
- Thinking Skills
- Training and Development (HR)
- Trusting Relationships
- Upselling
- Voice of the Customer
- Written Communication
Lance Spicher Summary
- Lance Spicher, based in Minneapolis, MN, US, is currently a Customer Excellence Manager at StoneArch Logistics, LLC.. Lance Spicher brings experience from previous roles at StoneArch Logistics, LLC., Dedicated Logistics, Inc., Freightquote and Array Services Group. Lance Spicher holds a 2006 - 2010 Biology in Chemistry @ St. Cloud State University. With a robust skill set that includes Rail Transport, Key Performance Indicators, Customer Relationship Management (CRM), Customer Service, Sales and more. Lance Spicher has 1 emails and 1 mobile phone numbers on RocketReach.
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