Lance Brown-Ochs Email & Phone Number
Director of Customer Operations @ Christopher and Banks
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Lance Brown-Ochs Location
- Minneapolis, MN, US
Lance Brown-Ochs Work
- Director of Customer Operations @ (June 2025 - Present)
- Owner @ (May 2025 - Present)
- Director of Credit @ (July 2020 - June 2025)
- Manager of Pricing and Commissions @ (May 2018 - July 2020)
- Collections Lead @ (September 2016 - May 2018)
- AVP, Operations @ (May 2009 - September 2016)
- Production Manager @ (April 2008 - February 2009)
Lance Brown-Ochs Education
- Northern State University
BS (Finance)
1990-1995
Lance Brown-Ochs Skills
- 3D Animation
- 3D Graphics
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- BPO
- Budget Management
- Business Process Automation
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Call Center
- Call Centers
- Card-Not-Present Fraud Prevention
- Change Management
- Chargebacks
- Collections Management (Accounts Receivable)
- Compliance Management
- Consumer Financing
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Continuous Process Improvement
- Conversational AI
- Credit
- Credit Cards
- Credit Risk Management
- Customer Experience
- Customer Experience Management
- E-Commerce
- E-commerce SEO
- Fraud Investigations
- Fraud Prevention
- Generative AI
- Large Language Models (LLM)
- Leadership
- Leadership Development
- Loans
- Management
- Marketing Automation
- Operations Management
- Outsourcing
- Process Automation
- Project Management
- Purchase Financing
- Retail Financing
- Risk Management
- Team Leadership
- Team Management
- Vendor Management
- Video Production
- Videography
- Workforce Management
Lance Brown-Ochs Summary
- Lance Brown-Ochs, based in Minneapolis, MN, US, is currently a Director of Customer Operations at Christopher and Banks. Lance Brown-Ochs brings experience from previous roles at The Automation Foundry, ShopHQ, Coloplast and Channel | Your Partner in Funding. Lance Brown-Ochs holds a 1990 - 1995 BS in Finance @ Northern State University. With a robust skill set that includes 3D Animation, 3D Graphics, Artificial Intelligence (AI), Artificial Intelligence for Business, BPO and more. Lance Brown-Ochs has 2 emails and 1 mobile phone numbers on RocketReach.
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Lance Brown-Ochs
Director of Customer Operations
Minneapolis, MN, US
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