Lance Brown Email & Phone Number
Global Executive Vice President - Infrastructure - Network, Telecom, Cloud and Architecture @ TP
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Lance Brown Location
- Winter Garden, FL, US
Lance Brown Work
- Global Executive Vice President - Infrastructure - Network, Telecom, Cloud and Architecture @ (November 2020 - Present)
- SVP - IT Infrastructure @ (October 2014 - November 2020)
- VP of Contact Center Technology - Partner @ Laurus International Enterprise (December 2010 - October 2014)
- Chief Technology Officer - Partner @ Laurus International Incorporation (July 2008 - December 2010)
- Director Contact Center Re-Engineering and Process @ Sprint Nextel (July 2007 - July 2008)
- Director Customer Service Technology Operations and Contact Center Infrastructure @ Sprint Nextel (June 2003 - July 2007)
- Operations, Planning and Engineering @ Sprint Nextel (June 1990 - June 2003)
- Telecommunications @ (July 1984 - June 1987)
Lance Brown Education
- DeVry Institute of Technology
Bachelor of Science (Telecommunications Management)
1987-1990
Lance Brown Skills
- ACD
- Avaya
- Business Process Improvement
- CRM
- CTI
- Call Center
- Call Centers
- Contact Centers
- Customer Satisfaction
- Data Center
- IT Operations
- IVR
- Leadership
- Mentoring
- Outsourcing
- Process Improvement
- Program Management
- QAM
- Routing
- Strategy
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- Wireless
- Workforce Management
- Sales
- Offshoring
- Microsoft Office
- Microsoft Excel
- Training
- Customer Service
Lance Brown Summary
- Lance Brown, based in Winter Garden, FL, US, is currently a Global Executive Vice President - Infrastructure - Network, Telecom, Cloud and Architecture at TP. Lance Brown brings experience from previous roles at TP, Laurus International Enterprise, Laurus International Incorporation and Sprint Nextel. Lance Brown holds a 1987 - 1990 Bachelor of Science in Telecommunications Management @ DeVry Institute of Technology. With a robust skill set that includes ACD, Avaya, Business Process Improvement, CRM, CTI and more. Lance Brown has 2 emails and 2 mobile phone numbers on RocketReach.
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