Lalit Kaka Location
Gurugram, HR, IN
Lalit Kaka Work
- 2022 - 2022 General Manager - Service @ Real Media
- 2021 - 2021 Head of Service Operations @ Real Media
- 2019 - 2021 Senior Manager Business Operations @ Huawei Telecommunications (India)
- 2015 - 2019 Manager - India Device Delivery and Service Mgmt @ Huawei Telecommunications (India)
- 2013 - 2015 Operations Head @ Call 2 Connect India Pvt. Ltd.
- 2010 - 2012 Sr. Analyst Customer Service - South Asia @ Motor X
- 2009 - 2009 Team Leader @ Earl Park Imaging Pvt Ltd.
- 2006 - 2008 Quality Analyst @ Wipro
- 2004 - 2006 Team Leader @ Annapurna Pet Pvt Ltd
Lalit Kaka Education
- Delhi University
Bachelor of Arts (BA) (others)
- Rockwood Sr. Secondary School2000 - 2002
Lalit Kaka Skills
- Multi Cultural Team Management
- Customer Experience
- RightNow
- Quality Management
- Six Sigma
- BPO
- Off Shore Team Management
- KPI implementation
- Call Center
- Customer Satisfaction
Lalit Kaka Summary
Lalit Kaka, based in Gurugram, HR, IN, is currently a General Manager - Service at realme India. Lalit Kaka brings experience from previous roles at realme India, Huawei Telecommunications (India) and Call 2 Connect India Pvt. Ltd.. Lalit Kaka holds a Bachelor of Arts (BA) in others @ Delhi University. With a robust skill set that includes Multi Cultural Team Management, Customer Experience, RightNow, Quality Management, Six Sigma and more. Lalit Kaka has 1 emails on RocketReach.
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