2026 -
now VP, Strategic Programs and Customer Care @
2025 -
2026 Head of Customer Care and Experience, Consumer @
2021 -
2024 Senior Manager of Fraud and Risk @
2019 -
2023 Co-Founder @
2019 -
2021 Fraud Operations Manager @
2017 -
2019 Fraud Specialist Pre and Post Acquisition @
2017 -
2017 Customer Support Ninja @
2010 -
2016 Customer Care Specialist @
2011 -
2016 Ecommerce Specialist and Business Development @
2011 -
2016 Fraud and Chargeback Professional @
Lainey D. Education
Bellevue College
(Commerce, Writing, Business)
2015
-
2016
Belgrade High School 1996
-
2000
Lainey D. Skills
Data Analytics
Card-Not-Present Fraud Prevention
Reporting Systems
Key Performance Indicators
ACH Payments
Microsoft Excel
Risk Management
Leadership
Business Strategy
Tableau
Project Management
Management
Analytical Skills
Online Gaming
Video Games
Customer Service
Game Development
Computer Games
Fraud Detection
Social Games
Community Management
Monetization
Perforce
Xbox 360
Gaming Industry
Payment Card Industry Data Security Standard (PCI DSS)
Credit Card Fraud
Chargebacks
Payment Card Processing
Credit Card Transaction Processing
Employee Training
Coaching & Mentoring
Customer Relationship Management (CRM)
Online Fraud
Fraud Analysis
Microsoft Office
Marketing
Content Marketing
Digital Marketing
Search Engine Optimization (SEO)
LinkedIn
Personal Branding
Facebook
Social Media Marketing
Twitter
Pinterest
Small Business Marketing
Data Analysis
Records Management
Lead Generation
Lainey D. Summary
Lainey D., based in Apollo Beach, FL, US, is currently a VP, Strategic Programs and Customer Care at Everyday Health Group. Lainey D. brings experience from previous roles at Everyday Health Group, Humble Bundle and Moonwake. Lainey D. holds a 2015 - 2016 Bellevue College. With a robust skill set that includes Data Analytics, Card-Not-Present Fraud Prevention, Reporting Systems, Key Performance Indicators, ACH Payments and more. Lainey D. has 2 emails and 2 mobile phone numbers on RocketReach.
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