Lacy Vigil Email & Phone Number
Senior Support Coordinator @ ePublishing
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Lacy Vigil Location
- Lenexa, KS, US
Lacy Vigil Work
- Senior Support Coordinator @ (January 2018 - Present)
- Senior Software Analyst @ (January 2018 - Present)
- Senior Support Coordinator @ (January 2018 - April 2023)
- Implementation Project Manager @ (August 2016 - August 2017)
- Data Entry Specialist @ (August 2016 - August 2017)
- Business System Analyst @ (October 2000 - October 2016)
- System Administrator @ (October 2000 - October 2016)
- Business System Administrator @ (October 2000 - July 2015)
Lacy Vigil Education
- Central Plains
- Central Plains Group
High School Diploma
- Central Plains Group
Lacy Vigil Skills
- Account Management
- Analytical Skills
- Billing Systems
- Business Analysis
- Business Process
- Business Process Design
- Business Process Improvement
- Business Requirements
- Business Translation
- Cable Television
- Change Impact Analysis
- Change Requests
- ChatGPT
- Client Requirements
- Cloud Computing
- Cloud Migration
- Collaborative Problem Solving
- Communication
- Compliance Regulations
- Configuration Management
- Content Delivery APIs
- Content Management Systems (CMS)
- Continuous Improvement
- Critical Thinking
- Customer Service
- Customer Support
- Data Analysis
- Data Management
- Data Protection Manager
- Debugging
- Digital Publishing
- Documentation
- Downtime Reduction
- Enhancement Framework
- Freshdesk
- IBM Certified Associate System Administrator
- Integration
- Internal & External Clients
- Jira
- Knowledge-based Systems
- Leadership
- Manage Complex Projects
- Manage client expectations
- Multiple Projects Simultaneously
- Organization Skills
- Payment Systems
- Process Analysis
- Process Improvement
- Process Optimization (Manufacturing)
- Production Support
- Project Management
- Provisioning
- REST APIs
- Remote Troubleshooting
- Requirements Analysis
- Requirements Gathering
- Requirements Management
- SaaS Development
- Scaling & Root Planing
- Server Migration
- Service Optimization
- Software Development
- Software Documentation
- Software Implementation
- Software Requirements
- Software Testing
- Software as a Service (SaaS)
- Stakeholder Management
- System Administration
- System Configuration
- System Deployment
- Systems Analysis
- Technical Support
- Telecommunications
- Telecommunications Billing
- Test Process Development
- Testing
- Time Management
- Timelines
- Traceability Matrix
- Troubleshooting
- User Acceptance Testing
- User Interaction
- Vendor Management
- Written Communication
- Zendesk Customer Service Software
Lacy Vigil Summary
- Lacy Vigil, based in Lenexa, KS, US, is currently a Senior Support Coordinator at ePublishing. Lacy Vigil brings experience from previous roles at ePublishing, Datasystem Solutions, Inc. and Consolidated Communications. Lacy Vigil holds a Central Plains. With a robust skill set that includes Account Management, Analytical Skills, Billing Systems, Business Analysis, Business Process and more. Lacy Vigil has 1 emails and 1 mobile phone numbers on RocketReach.
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